WL-500W Wireless Router User Manual

7. Troubleshooting

Cannot access to web browser for router configuration

1. Open a web browser and open "Internet Options" dialog box.

2.Click on "Delete Cookies" and "Delete Files".

Cannot Establish Connection via Wireless

Out of Range:

Put the router closer to the wireless client.

Try to change the channel setting.

Authentication:

Use wired connection to connect to router.

Check the wireless security setting.

Do the hard reset on the wireless router by pressing the Reset button on the rear panel for more than 5 seconds.

Couldn't find the router:

Do the hard reset on the wireless router by pressing the Reset button on the rear panel for more than 5 seconds.

Check the setting in the wireless adapter such as SSID and encryption setting.

Cannot get access to the Internet via wireless LAN adapter

Move the router closer to the wireless client.

Check whether the wireless adapter is connected to the correct AP.

Check whether the wireless channel in use conforms to the channels available in your country/ area.

Check encryption setting.

Check whether the ADSL or Cable connection is correct.

Retry using another Ethernet cable.

35