9.Troubleshooting and FAQs

[Troubleshooting]

The audio card driver could not be installed on my PC.Instructions:

1.Please make sure that you have properly installed the audio card in the PCI slot on your motherboard.

2.Check that the Windows hardware device manager has discovered a multimedia audio device. If no device is found, please try scanning for new hardware.

3.Please try soft reboot (restart) your Windows.

4.Remove the card, install it into another PCI slot, and try again.

I couldn’t find the Xonar D1 Audio Center

Instructions:

1.Make sure you have installed the driver

2.Find the Xonar D1 Audio Center icon in the system tray on the bottom right- hand corner of the screen. Double click the icon to open the Xonar D1 Audio Center utility..

3.If the icon could not be found in the system tray, go to the Windows Control Panel and double click the “Xonar D1 Audio Center” icon to make it visible in the system tray again.

4.After the driver installation is complete, it’s recommended that you reboot your computer to complete the setup. If the icon still doesn’t appear, please try installing the driver package again.

I can’t hear any sound from my analog speakers

Instructions:

1.Please ensure that you have connected speakers properly and have powered on your speakers

2.Please ensure that the device master volume or the software player has NOT been muted on the Xonar D1 Audio Center

3.If you are using Dolby Digital Live encoder through the S/PDIF output, the analog output will be muted to get rid of the interference between your digital speaker system and analog speakers or headphones. Please check if this is the case.

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ASUS Xonar D1