Appendix

Troubleshooting and FAQs

Troubleshooting

I cannot install the audio card driver on my computer.

•Ensure that you have properly plugged the audio card in the PCI slot on your motherboard.

•Check that the Windows® hardware device manager has discovered a multimedia audio device. If no device is found, please try scanning for new hardware.

•Try rebooting your computer.

•Remove the card, plug it into another PCI slot, and try again.

I cannot find the Xonar Essence ST Audio Center.

• Ensure that you have installed the driver.

•Locate the Xonar Essence ST Audio Center icon on the taskbar, then. double-click the icon to launch the Xonar Essence ST Audio Center utility.

•If the icon is not displayed on the taskbar, click Start > All Programs > ASUS Xonar Essence ST Audio > Xonar Essence Audio Center to launch the Xonar Essence ST Audio Center.

•Try installing the driver again.

I cannot hear any sound from my analog speakers.

•Ensure that the power cable of your power supply unit is properly connected to the power connector of the audio card.

•Ensure that you have connected the speakers properly and that the speakers are turned on.

•Ensure that the device master volume or that the software player is not on mute mode on the Xonar Essence ST Audio Center.

ASUS Xonar Essence ST

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