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WHEN TO USE DID TRUNKS

DID trunks provide fast access to specific individuals. DID trunks should be considered when a customer has sales people who work with assigned territories, service people who work with ‘assigned accounts, or any other organization seeking personal accountability. DID trunks, especially when combined with station features like bridged appearances, combine the flexibility of key system operation with the sophisticated options of the LEGEND system.

DID service is not available from all Central Offices, so always check availability before suggesting the service to a customer. Remember that DID trunks provide incoming service only. For outgoing calls use ground-start or WATS trunks.

TIE TRUNKS:

Simple Tie Trunk Operation

This application is perhaps the most common instance of the terms “trunk” and “line” being used interchangeably. This type of facility links two PBXs.

In typical operation a user on the local PBX would like to speak to a station user at a remote PBX over a tie trunk. The user on the local PBX lifts the handset to his telephone and gets dial tone from the local PBX. The user dials the access code for the tie trunk, the local PBX connects the telephone to the tie trunk, and the user on the local PBX hears dial tone from the remote PBX. The local station user then dials the extension number of the remote user.

The switching capabilities of both PBXs are utilized in a call placed over tie facilities, so this facility is

properly called a “trunk.”

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\fBSimple Tie Trunk Operation\fR

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AT&T 555-600-736 manual When to USE did Trunks, TIE Trunks, Simple Tie Trunk Operation