91-5928-10-00_E5960C CIB_R0.qxd 2/13/1950 7:21 PM Page 44

Appendix

In case of difficulty

If you lose a call

• You were probably almost out of range. Move closer to the base

after changing

before changing channels. Before placing another call, set the hand-

channels

set in the base for at least 15 seconds.

 

 

Incomplete

• If a caller leaves a very long message, part of it may be lost when the

messages

system disconnects the call after 4 minutes.

 

• If the caller pauses for more than 7 seconds, the system stops

 

recording and disconnects the call.

 

• If the system’s memory becomes full during a message, the system

 

stops recording and disconnects the call.

 

 

Difficulty hear-

• Press ^to increase speaker volume.

ing messages

 

System does not answer after correct number of rings

Make sure that the answering system is on.

If Toll Saver is activated, the number of rings changes to 2 when you have new messages waiting (see page 39).

In some cases, the system may be affected by the ringing system used by the local telephone company.

If the memory is full or the system is off, the system will answer after 10 rings.

“CL” flashes in

• You need to reset the answering system clock (see page 36).

message window

 

System does not respond to remote commands

Make sure to enter your Remote Access Code correctly (see page 43).

Make sure you are calling from a touch-tone phone. When you dial a number, you should hear tones. If you hear clicks, the phone is not a touch-tone telephone and cannot activate the answering system.

The answering system may not detect the Remote Access Code while your announcement is playing. Try waiting until the announce- ment is over before entering the code.

There may be noise or interference on the phone line you are using. Press dial-pad buttons firmly.

Announcement message is not clear

When you record your announcement, make sure you speak in a normal tone of voice, about 9 inches from the base.

Make sure there is no “background” noise (TV, music, etc.) while you are recording.

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AT&T E5960C user manual If you lose a call