AT&T MLS-18D Making a Call, Making a Conference Call, Putting a Call on Hold, Transferring a Call

Outside:

[ Line ] +

Phone Number

Inside—Ringing:

[ Intercom ] +

Extension Number

Inside—voice-signaling:

[ Intercom ] + [ * ] +

Extension Number

[ Intercom ] + [ * ] [ 7 ]

Making a Call

To call an outside party:

1.Press an idle (not lit) line button.

2.Lift the handset.

3.Dial the telephone number.

To call an inside party (another extension):

1.Press an idle (not lit)[ Intercom ] button.

2.Lift the handset.

3.To ring the extension, dial the two-digit extension number, (or to voice signal an MLS-model phone’s speaker, dial [ * ] plus the extension number).

NOTE: If you lift the handset without pressing a button, you get the first available line or the intercom, depending on your phone’s automatic line selection.

To page all extensions with MLS-model phones:

1.Press an idle (not lit) [ Intercom ] button.

2.Dial [ * ] [ 7 ] . When you hear a beep, speak into the handset.

Your voice is heard on all MLS phone speakers. If a user picks up, the page becomes an intercom call to that user.

Telephone or Extension Number + [ Conf ] + Telephone or Extension Number + [ Conf ]

To Drop:

[ Drop ] (MLS-18D, MLS-

12D, and MLS-12) or

[ Feature ] [ 0 ] [ 6 ](MLS-6 and MLC-6)

Making a Conference Call

To add parties to a call (max. 2 parties plus you):

1.Call the first party (can use Speed Dial or Auto Dial buttons).

2.After the first party answers, press [ Conf ] .

3.Press an idle line button and call the second party (or press

[ Intercom ] and dial an extension number to add an inside party).

4. After the second party answers, press [ Conf ] again.

You are connected with both parties. The lights at all extensions in the conference flash red and green.

To drop the last party added to the call:

On MLS-18D, MLS-12D, and MLS-12 phones: Press [ Drop ] .

On MLS-6 and MLC-6 phones: Press [ Feature ] [ 0 ] [ 6 ] .

NOTE: You cannot add more than 2 other parties, transfer a conference call, or join a conference call.

Putting a Call on Hold

To Hold:	To put an outside or intercom call on hold:
	1. Press [ Hold ] .
[ Hold ]
	To pick up a held call:
To Pick Up:
	1. Press the held line button.
[ Line ]	2. Lift the handset.

[ Transfer ] +

Extension Number

Transferring a Call

To pass a call to another extension:

1.While active on the call, press [ Transfer ] .

The call is put on hold and you hear intercom dial tone.

2.Dial the extension to which you want the call transferred.

3.When someone answers, announce the call, then hang up.

If no one answers or the call is refused, to reconnect to the caller, press the line button next to the winking green light.

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