Appendix

Troubleshooting

Overview

Operation problems can be due to a variety of causes. The first step in solving them is to make sure that all cables are securely attached and seated completely in their sockets.

Problem

Action

 

 

No video

Make sure that all cables are securely plugged into their

 

sockets.

 

 

Poor quality video

Hot-plug the Cat 5e/6 cable again to trigger the deskew

 

function.

 

The video quality can be improved by using the Gain /

 

Compensation tuners on the CE774R / CE775R to increase or

 

reduce the video signal gain.

 

 

 

The video quality can be improved by reducing the refresh rate.

 

 

About SPHD Connectors

This product uses SPHD connectors for its KVM and/or Console ports. We have specifically modified the shape of these connectors so that only KVM cables that we have designed to work with this product can be connected.

Limited Warranty

IN NO EVENT SHALL THE DIRECT VENDOR'S LIABILITY EXCEED THE PRICE PAID FOR THE PRODUCT FROM DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT, DISK, OR ITS DOCUMENTATION.

The direct vendor makes no warranty or representation, expressed, implied, or statutory with respect to the contents or use of this documentation, and especially disclaims its quality, performance, merchantability, or fitness for any particular purpose.

The direct vendor also reserves the right to revise or update the device or documentation without obligation to notify any individual or entity of such revisions, or update. For further inquiries, please contact your direct vendor.

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