Atlona, Inc. (“Atlona”) Limited Product Warranty Policy

Coverage

Atlona warrants its products will substantially perform to their published specifications and will be free from defects in materials and workmanship under normal use, conditions and service.

Under its Limited Product Warranty, Atlona, at its sole discretion, will either:

A) repair or facilitate the repair of defective products within a reasonable period of time, restore products to their proper operating condition and return defective products free of any charge for necessary parts, labor and shipping

OR

B) replace and return, free of charge, any defective products with direct replacement or with similar products deemed by Atlona to perform substantially the same function as the original products

OR

C)refund the pro-rated value based on the remaining term of the warranty period, not to exceed MSRP, in cases where products are beyond repair and/or no direct or substantially similar replacement products exist.

Repair, replacement or refund of Atlona’s products is the purchaser’s exclusive remedy and Atlona’s liability does not extend to any other damages, incidental, consequential or otherwise.

This Limited Product Warranty extends to the original end-user purchaser of Atlona’s products and is non-transferrable to any subsequent purchaser(s) or owner(s) of these products.

Coverage Periods

Atlona’s Limited Product Warranty Period begins on the date of purchase by the end-purchaser. The date contained on the end-purchaser ‘s sales or delivery receipt is the proof purchase date.

Limited Product Warranty Terms – New Products

•10 years from proof of purchase date for hardware/electronics products purchased on or after June 1, 2013

•3 years from proof of purchase date for hardware/electronics products purchased before June 1, 2013

•Lifetime Limited Product Warranty for all cable products

Limited Product Warranty Terms – Refurbished (B-Stock) Products

•3 years from proof of purchase date for all Refurbished (B-Stock) hardware and electronic products purchased on or after June 1, 2013

Remedy

Atlona recommends that end-purchasers contact their authorized Atlona dealer or reseller from whom they purchased their products. Atlona can also be contacted directly. Visit www.atlona.com for Atlona’s contact information and hours of operation. Atlona requires that a dated sales or delivery receipt from an authorized dealer, reseller or end-purchaser is provided before Atlona extends its warranty services. Additionally, a return merchandise authorization (RMA) and/or case number, is required to be obtained from Atlona in advance of returns.

Atlona requires that products returned are properly packed, preferably in the original carton, for shipping. Cartons not bearing a return authorization or case number will be refused. Atlona, at its sole discretion, reserves the right to reject any products received without advanced authorization. Authorizations can be requested by calling 1-877-536-3976 (US toll free) or 1-408- 962-0515 (US/international) or via Atlona’s website at www.atlona.com.

Exclusions

This Limited Product Warranty excludes:

•Damage, deterioration or malfunction caused by any alteration, modification, improper use, neglect, improper packing or shipping (such claims must be presented to the carrier), lightning, power surges, or other acts of nature.

•Damage, deterioration or malfunction resulting from the installation or removal of this product from any installation, any unauthorized tampering with this product, any repairs attempted by anyone unauthorized by Atlona to make such repairs, or any other cause which does not relate directly to a defect in materials and/or workmanship of this product.

•Equipment enclosures, cables, power supplies, batteries, LCD displays, and any accessories used in conjunction with the product(s).

•Products purchased from unauthorized distributors, dealers, resellers, auction websites and similar unauthorized channels of distribution.

atlona.com

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Toll free: 1-877-536-3976

 

Local: 1-408-962-0515

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Atlona AT-HDMI-EQ2 user manual Atlona, Inc. Atlona Limited Product Warranty Policy, Coverage Periods, Remedy Exclusions
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AT-HDMI-EQ2 specifications

The Atlona AT-HDMI-EQ2 is a high-performance HDMI equalizer designed to enhance the quality and reliability of HDMI connections over long distances. Its compact form factor makes it ideal for both professional AV installations and residential setups. With the continued advancement of high-definition video technologies, the need for a reliable solution that addresses signal degradation over longer cable runs has never been more pressing, and the AT-HDMI-EQ2 serves this purpose seamlessly.

One of the standout features of the AT-HDMI-EQ2 is its ability to support HDMI signals up to 4K at 60 Hz, ensuring compatibility with the latest video formats. This means that users can enjoy pristine picture quality without compromising on performance, even at longer distances. The device is capable of handling signal transmission up to 50 feet with standard HDMI cables and up to 100 feet when used with a high-performance AT-HDMI cable. This makes it suitable for a variety of applications, from classrooms and conference rooms to home theater setups.

Incorporating advanced equalization technology, the AT-HDMI-EQ2 effectively compensates for any signal loss that may occur due to cable length or interference. This ensures that the video and audio signals are delivered clearly and without interruptions, which is critical in professional environments where presentation quality matters. The unit features automatic signal detection, automatically adjusting the equalization based on the incoming HDMI signal for optimal performance.

Another noteworthy characteristic of the AT-HDMI-EQ2 is its support for CEC (Consumer Electronics Control), which allows users to control multiple HDMI devices with a single remote. The inclusion of 3D and 4K support further exemplifies the product’s capability, making it future-ready for upcoming audiovisual technologies.

Designed with ease of use in mind, the device requires no external power supply, drawing power directly from the HDMI source. This not only simplifies installation but also reduces clutter and adds to the overall reliability of the setup. Its compact design means it can be easily integrated into various environments without taking up significant space.

In conclusion, the Atlona AT-HDMI-EQ2 is a versatile and powerful HDMI equalizer that offers a robust solution for maintaining high-quality HDMI signals over long distances. With its blend of advanced technologies, ease of installation, and extensive compatibility with modern devices, it is an essential tool for anyone looking to optimize their HDMI experience.
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