Q. Troubleshooting
| PROBLEM | SOLUTION |
| No sound or | • Make sure your DVD is connected properly. |
| distorted sound | Make sure all cables are securely inserted |
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| into the appropriate jacks. |
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| • You can’t advance through the opening |
| Can’t advance | credits and warning information that appears |
| through a movie | at the beginning of movies because the disc |
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| is programmed to prohibit that action. |
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| The feature or action cannot be |
| The icon ( ) | completed at this time because: |
| appears on | 1. The disc’s software restricts it. |
| screen | 2. The disc’s software doesn’t support the |
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| feature (e.g., angles) |
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| 3. The feature is not available at the |
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| moment. |
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| 4. You’ve requested a title or chapter |
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| number that is out of range. |
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| Picture is | • The disc might be damaged. Try another |
| distorted | disc. |
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| • It is normal for some distortion to appear |
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| during forward or reverse scan. |
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| No forward or | • Some discs have sections that prohibit rapid |
| reverse scan | scanning or title and chapter skip. |
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| • If you try to skip through the warning infor- |
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| mation and credits at the beginning of a |
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| movie, you won’t be able to. This part of the |
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| movie is often programmed to prohibit |
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| skipping through it. |
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