PROBLEMS WITH YOUR FREEZER
You can solve many common freezer problems easily, saving you the cost of a possible service call. Try the suggestions below to see if you can solve the problem before calling the servicer.
TROUBLESHOOTING GUIDE
PROBLEM |
| POSSIBLE CAUSE |
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Freezer does not operate. |
| Not plugged in. |
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| The circuit breaker tripped or a blown fuse. | |
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| The freezer temperature control is set at "0/OFF". | |
Compressor turns on and off frequently. |
| The room temperature is hotter than normal. | |
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| A large amount of food has been added to the | |
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| freezer. |
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| The door is open too often. |
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| The door is not closed completely. |
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| The temperature control is not set correctly. | |
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| The door gasket does not seal properly. |
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| The freezer does not have the correct clearances. | |
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| The freezer has recently been disconnected for a | |
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| period of time. Four hours are required for the | |
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| freezer to cool down completely. |
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Temperature inside the freezer is too warm. |
| Temperature control is set too warm. | Turn the |
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| control to a cooler setting and allow several hours | |
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| for the temperature to stabilize. |
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| Door is kept open too long or is opened too | |
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| frequently. Warm air enters the freezer every time | |
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| the door is opened. Open the door less often. | |
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| The door is not closed completely. |
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| The door gasket does not seal properly. |
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| A large amount of warm or hot food might have | |
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| been stored recently. Wait until the freezer has | |
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| had a chance to reach its selected temperature. | |
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| The freezer has recently been disconnected for a | |
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| period of time. Four hours are required for the | |
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| freezer to cool down completely. |
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Temperature inside the freezer is too cold. |
| Temperature control is set too cold. | Turn the |
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| control to a warmer setting and allow several | |
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| hours for the temperature to stabilize. |
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| Fast Freeze switch is turned on. This causes | |
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| continuous running of the compressor and | |
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| bypasses the temperature control. |
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Temperature of external freezer surface is warm. |
| The exterior freezer walls can be as much as 30οF | |
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| warmer than room temperature. This is normal | |
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| while the compressor works to transfer heat from | |
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| inside the freezer cabinet. |
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Popping or cracking sound when compressor |
| Metal parts undergo expansion and contraction, | |
comes on. |
| as in hot water pipes. This is normal. Sound will | |
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| level off or disappear as freezer continues to run. | |
Bubbling or gurgling sound, like water boiling. |
| Refrigerant (used to cool freezer) is circulating | |
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| throughout the system. This is normal. |
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Vibrations. |
| Check to assure that the freezer is on a level | |
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| surface. |
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| Floor is uneven or weak. Freezer rocks on the | |
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| floor when it is moved slightly. Be sure floor can | |
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| adequately support freezer. Level the freezer by | |
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| putting wood or metal shims under part of the | |
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| freezer. |
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| The freezer is touching the wall. | |
| 12 |
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