Avanti IMW24 Problems With Your Ice Maker?, Troubleshooting Guide, Service For Your Ice Maker

?Power Failure

Most power failures are corrected within a few hours and should not affect the temperature of your ice maker if you minimize the number of times the door is opened. If the power is going to be OFF for a longer period of time, you need to take the proper steps to disconnect your appliance.

PROBLEMS WITH YOUR ICE MAKER?

You can solve many common ice maker problems easily, saving you the cost of a possible service call. Try the suggestions below to see if you can solve the problem before calling the servi cer.

TROUBLESHOOTING GUIDE

Problem	Possible Cause	Suggested Solutions
The compressor works	The voltage is lower than	Stop the ice maker and do not restart
abnormally with a buzzing	Recommended.	until the voltage is normal.
Noise.
Water shortage indicator	There is not enough water in the	Press the stop button, fill with water,
Light is on.	reservoir.	wait 3 minutes and press the start
		button to restart.
Ice full indicator light is on.	Ice storage cabinet is full to the	Remove some of the ice .
	top.
Indicator lights are off.	Blown fuse/ no power/blown	Replace fuse / turn power on.
	breaker
The ice made is too large	The water temperature in the	Stop the machine and reset the ice
and with pieces sticking	storage tray or ambient is too	making cycle. Restart the machine
together.	low.	after turning it off.
Conditions for ice making	Refrigerant leaks/ sealed	Replace unit.
cycle are right but no ice is	system is blocked.
made.
Both alert and ice full	The water tray does not tu rn.	Check for blocked ice cubes .
indicators are on.

Service For Your Ice Maker

We are proud of our customer service organization and the network of professional service technicians that provide service on your Avanti ice maker. With the purchase of your Avanti ice make r, you can be confident that if you ever need additional information or assistance, the Avanti Products Customer Service team will be here for you. Just call us toll -free.

	Avanti Products Customer Services
Product information		Whatever your qu estions are about our products,
800-323-5029		help is available.
Part orders		You may order parts and accessories that will be
800-220-5570		delivered directly to your home, by personal
		check, money order, master card, or visa.
In -home repair service		An Avanti Products authorized service center will
800-220-5570		provide expert repair service, scheduled at a time
		that is convenient for you. Our trained servicers
		know your ice maker inside and out.

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