2.Verify basic feature set administration by lifting the handset (or pressing the speaker button), and making calls to other phones. Test those features for which Yes appears in the second column of Table 2.

3.Verify that speed dial buttons defined locally at the phone are displayed on the right hand side. If any are missing or are inoperative, use the local phone menus to re-check their configuration.

4.Verify extended Outboard Proxy SIP features by pressing the speed dial button for the feature, or lifting the handset and dialing the FNE. If busy or intercept tone is heard, check Communication Manager administration for the correct FNE, proper permissions under COS, and the proper station button assignment to support the feature.

5.Press the messages button and verify that the voice messaging system is called.

7.Conclusion

These Application Notes have described the administration steps required to use Cisco 7940 and 7960 SIP telephones with the Avaya Converged Communications Server and Communication Manager. Both basic and extended feature sets were covered. The extended set includes features not yet available to SIP telephones via the current IETF standards. IETF standards- based Message Waiting Indicator (MWI) support is not yet available on Cisco SIP Telephones, although one-touch access to Avaya voice messaging is available.

8. Additional References

[1]Converged Communications Server Installation and Administration, Doc # 555-245-705, February, 2004.

[2]Session Initiation Protocol Service Examples - draft-ietf-sipping-service-examples-06, SIPPING Working Group, Internet-Draft, 2/15/2004.

[3]Cisco SIP IP Phone Administrator Guide, Release 6.0, 6.1, 7.0, 7.1, May 2004, Cisco Systems, Inc.

[4]Avaya Extension to Cellular and Off-PBX Station Installation and Administration Guide, Doc. # 210-100-500, Issue 6, November, 2003.

[5]Converting a Cisco 7940/7960 CallManager Phone to a SIP Phone and the Reverse Process, Cisco Systems, Inc.

FAS; Reviewed:

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©2004 Avaya Inc. All Rights Reserved.

Cisco7960SIP.doc

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Avaya 7960, 7940 manual Conclusion, Additional References

7940, 7960 specifications

The Avaya 7960 and Avaya 7940 are popular VoIP (Voice over Internet Protocol) phones known for their robust features and reliable performance in enterprise environments. Both models are designed to facilitate seamless communication within businesses, making them a staple in many corporate phone systems.

The Avaya 7960 is a high-end model that comes equipped with a large, backlit LCD display. This display enhances usability by providing clear visibility under various lighting conditions. It features a 6-line display that allows users to see multiple calls and information at once. The 7960 also has programmable buttons, making it easy for users to access frequently dialed numbers and specific functions quickly.

The Avaya 7940, while slightly more basic than the 7960, is still a strong performer with many similar features. It boasts a 2-line display, which is sufficient for users who mainly handle straightforward tasks. The 7940 is a cost-effective option for teams that require essential communication features without the advanced capabilities of the 7960.

Both models support Power over Ethernet (PoE), allowing them to receive power and data through a single network cable. This technology simplifies installation and reduces clutter caused by excess cords. Moreover, both phones are designed to handle multiple lines, supporting features such as call hold, call transfer, and conference calling, which are essential for enhancing workplace productivity.

The Avaya 7960 and 7940 utilize the SIP (Session Initiation Protocol) standard, which ensures compatibility with a variety of VoIP systems and provides flexibility in deployment. They also incorporate high-quality audio technology, delivering clear voice quality during calls, which is critical for effective communication.

Security features in both models, including integrated encryption protocols, protect sensitive data from unauthorized access, making them a safe choice for organizations concerned about confidentiality. Additionally, their user-friendly interfaces and straightforward navigation menus make them accessible for employees of all technical levels.

In conclusion, the Avaya 7960 and 7940 phones are valuable assets for any business looking to enhance its communication infrastructure. With their range of features, support for modern technologies, and emphasis on usability, these phones serve as reliable tools for fostering efficient workplace interactions. Their combination of quality, functionality, and security makes them a preferred choice for many companies worldwide.