Configuring simultaneous ringing for multiple telephones (EC500)
The EC500 feature allows you to have incoming calls ring on your office telephone and
your cell phone at the same time. This allows you to answer office calls while you are away
from your desk. The cell phone number is programmed by your system administrator.
1. From the Phone screen, scroll right to access the Features menu.
2. Select EC 500.
3. Press OK to turn simultaneous ringing on or off.
When you receive an incoming call, the incoming call is usually selected automatically.
However, if you are already on a call or if you receive more than one incoming call at a
time, you may need to select the call you want to answer manually.
Answering a Call to your Extension
Answer an incoming call in one of the following ways:
Option Description
If you are not on another call Lift the handset, or press Speaker to
answer using the speakerphone, or
press Headset to answer using the
headset.
If you are on another call From the Phone screen, press the
Phone button to quickly move to the
top of your call appearance list.
Then answer your primary line or
scroll to the line with the incoming
call and press Answer or OK. You
can also press the line button next
to the incoming call to answer.
Note:
To automatically display the Phone screen whenever you receive an incoming
call, set the Go to Phone Screen on Ringing option to Yes (see Call Settings).
Note:
If the Auto Hold (Communication Manager) feature is enabled by your system
administrator, you can answer another call without first putting an active call on
hold. If Auto Hold is not enabled, you must put your active call on hold before
answering the incoming call; otherwise, you will drop the active call when you
answer the other one.
Answering a Call to a Bridged Extension
If an Aux button flashes, press that button or press the Answer softkey. If the Aux
Shift button is lit, the incoming call is on the "hidden" page of Aux buttons. In this
case, press Aux Shift to view the hidden page, then press the flashing Aux button
of the incoming call.
Configuring simultaneous ringing for multiple telephones (EC500)
16 Avaya one-X™ Deskphone Edition for 9650 IP Telephone User Guide