8Troubleshooting

Problem:

Avaya equipment is missing

Customer equipment is missing

Customer network information is missing

No power to the UPS

The alarm LEDs on the UPS are flashing

No power to the Avaya Ethernet switch

Alarm LEDs on the Avaya Ethernet switch are flashing

No power to the media server

Solution:

Contact the project manager

Contact the project manager

Contact the project manager

Is the UPS plugged into the outlet? Does the outlet have power?

Refer to the UPS user's guide

Is the switch plugged into the UPS? Does the UPS have power?

Refer to the user's guide

Is the media server plugged into the UPS?

Does the UPS have power?

Push the power button on the media server to start

The green status LED on the server

The server is in the standby mode

is flashing slow

 

No V on the IPSI LCD

Check the connection to the Avaya

 

Ethernet switch

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Avaya S8700 manual Problem