8Troubleshooting
Problem:
Avaya equipment is missing
Customer equipment is missing
Customer network information is missing
No power to the UPS
The alarm LEDs on the UPS are flashing
No power to the Avaya Ethernet switch
Alarm LEDs on the Avaya Ethernet switch are flashing
No power to the media server
Solution:
Contact the project manager
Contact the project manager
Contact the project manager
Is the UPS plugged into the outlet? Does the outlet have power?
Refer to the UPS user's guide
Is the switch plugged into the UPS? Does the UPS have power?
Refer to the user's guide
Is the media server plugged into the UPS?
Does the UPS have power?
Push the power button on the media server to start
The green status LED on the server | The server is in the standby mode |
is flashing slow |
|
No V on the IPSI LCD | Check the connection to the Avaya |
| Ethernet switch |