Troubleshooting

This section provides many useful tips on how to solve common problems while using the AVerVision300p.

There is no picture on the presentation screen.

1.Check all the connectors again as shown in this manual.

2.Check the on/off switch of the display output device.

3.Verify the setting of the display output device.

4.If you are presenting from a notebook or computer through the display output device, please check and switch the document camera source to PC Mode.

I have set up the AVerVision300p and checked all the connections as specified in the manual, but I cannot get a picture on the preferred presentation screen.

1.Once the power cords are connected, the LED light turns RED as standby mode. Simply switch the AVerVision300p “ON" by pressing the on/off switch until the LED light is blanking and turns GREEN.

2.The default camera display resolution setting is on 1024x768. If your output device does not support this resolution; no image can be projected. Simply press the MENU and RIGHT or LEFT button to the increase or decrease the resolution setting.

3.If your display output device is TV or any analog device, please click on the VGA/TV button to switch output mode.

The picture on the presentation screen is distorted or the image is blurry.

1.Reset all changed settings, if any, to the original manufacturer default setting (Refer to the Menu Functions for more details and steps).

2.Use the Brightness and Contrast menu functions to reduce the distortion if applicable.

3.If you discover that the image is blurry or out of focus, adjust the focus ring on the camera head.

There is no computer signal on presentation screen.

1.Check all the cable connections among the display device, AVerVision300p and your PC.

2.Connect your PC to the AVerVision300p first before you power on your computer.

The presentation screen does not show the exact desktop image on my PC or Notebook after I toggle from Doc Cam mode to PC mode.

1.Return to your PC or Notebook, place the mouse on the desktop and right click, choose “Properties”, choose “Setting” tab, click on “2” monitor and check

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