Baratza G385 Warranty and Service U.S. and Canadian Warranty Information, For repairs or parts

Warranty and Service

U.S. and Canadian Warranty Information

Limited Warranty for Baratza Grinders is 1 year.

This warranty covers all defects in materials or workmanship (parts and labor) including free ground transportation to and from our repair facility within US and Canada. This warranty does not apply to: improper use, lack of cleaning, abuse, normal wear and tear, lack of proper adjustment, foreign objects (stones, screws, etc) in the beans, or uses outside the intended use of grinding whole roasted coffee beans.

If your grinder fails within one year, e-mail support@baratza.com or call 425-641-1245. If the problem cannot be solved over the phone and the problem is determined to be a warranty issue, then Baratza will deliver an identical or comparable replacement to your door, free of charge and arrange to have your “failed” grinder returned to us. When you receive your replacement grinder, use the carton and packing material and ship- ping label to return your “failed” grinder by dropping if off at any UPS pickup locations. If the grinder is outside US or Canada the customer is responsible for the shipping of the grinder for repair.

International Warranty Information

Go to: www.baratza.com for warranty information on grinders sold out- side the United States.

Proof of Purchase and Product Registration

You can register your grinder at www.baratza.com. Registration will en- able us to contact you in the unlikely event of a product safety notification and assist us in complying with the provisions of the Consumer Product Safety Act. The serial number is located on the bottom of the grinder. Please keep your sales receipt that shows the date of purchase.

For repairs or parts

e-mail: support@baratza. com Parts: www.baratza.com 425-641-1245

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