BBE BBE DI-100 user manual Service, Maintenance, Warranty

SERVICE

We recommend that if at all possible a BBE DI-100 “Active Direct Box with Sonic Maximizer” which requires service be sent to our facility in Huntington Beach, CA. We request that a “RETURN AUTHORIZATION” be issued by the dealer from whom you purchased the unit. If this is not possible, call BBE Sound, Inc. directly at (714) 897-6766, to obtain a “RETURN AUTHORIZATION”. Include a copy of the bill of sale with the unit when it is shipped to BBE Sound, Inc., so that the service process can be expedited.

As the repair turnaround time is minimal, we request that the unit be sent directly to BBE Sound, Inc. This helps us add reliability data to our files for use in designing future products.

MAINTENANCE

Maintenance of the BBE DI-100 Active Direct Box with Sonic Maximizer is limited to proper cleaning of the unit with a mild household cleaner such as Formula 409™ or Windex™ . The chassis and cover are steel finished with a durable polyurethane pain.

WARRANTY

Warranty registration of the unit to BBE Sound Inc. is not necessary. However, it is strongly recommended that a copy of the bill of sale is retained for future reference.

IT IS THE SOLE RESPONSIBILITY OF THE END USER TO PROVIDE THE BILL OF SALE OR OTHER MEANS OF PROOF OF PURCHASE TO VALIDATE THE WARRANTY IF WARRANTY SERVICE IS REQUIRED.

The BBE DI-100 Sonic Maximizer is warranted against defects in material and workmanship for a period of five (5) years from date of purchase from BBE Sound, Inc. or from an authorized dealer.

During this period, we will repair units free of charge providing that they are shipped prepaid to BBE Sound, Inc., 5381 Production Drive, Huntington Beach, CA 92649. BBE Sound, Inc. will pay return UPS shipping charges within the USA. All charges related to non-U.S. shipping, including customs clearance, will be billed. The warranty will be honored for the longer of either 90 days from the date of any service or the remainder of the original 5 Year factory warranty.

The warranty will be considered null and void by BBE Sound, Inc. if any of the following is found:

1.The equipment has been physically damaged.

2.The equipment shows signs of abuse.

3.The equipment has been electrically damaged by improper connection or attempted repair by the customer or a third party.

4.The equipment has been modified without authorization.

5.The bill of sale indicates that the purchase date of the equipment is not within the warranty period.

All non-warranty repairs are warranted for a period of 90 days from the date of service.

BBE Sound, Inc. is NOT LIABLE FOR CONSEQUENTIAL DAMAGES. Should the unit fail to operate for any reason, our sole obligation is to repair the unit as described above.

BBE DI-100 INSTALLATION INSTRUCTIONS - 5