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“Support” at behringer.com. If your country is not listed, please check if your problem can be dealt with by our“Online Support” which may also be found under “Support” at behringer.com. Alternatively, please submit an online warranty claim at behringer.com BEFORE returning the product. All inquiries must be accompanied by a description of the problem and the serial number of the product. After verifying the product’s warranty eligibility with the original sales receipt, MUSIC Group will then issue a Return Materials Authorization (“RMA”) number.
(2)Subsequently, the product must be returned in its original shipping carton, together with the return authorization number to the address indicated by MUSIC Group.
(3)Shipments without freight prepaid will not
be accepted.
§ 4 Warranty Exclusions(1)This limited warranty does not cover consumable parts including, but not limited to, fuses and batteries. Where applicable, MUSIC Group warrants the valves or meters contained in the product to be free from defects in material and workmanship for a period of ninety (90) days from date of purchase.
(2)This limited warranty does not cover the product if it has been electronically or mechanically modified in any way. If the product needs to be modified or adapted in order to comply with applicable technical or safety standards on a national or local level, in any country which is not the country for which the product was originally developed and manufactured, this modification/adaptation shall not be considered a defect in materials or workmanship. This limited warranty does not cover any such modification/adaptation, regardless of whether it was carried out properly or not. Under the terms of this limited warranty, MUSIC Group shall not be held responsible for any cost resulting from such a modification/adaptation.
(3)This limited warranty covers only the product hardware. It does not cover technical assistance for hardware or software usage and it does not cover any software products whether or not contained in the product. Any such software is provided“AS IS” unless expressly provided for in any enclosed software limited warranty.
(4)This limited warranty is invalid if the
(5)Free inspections and maintenance/repair work are expressly excluded from this limited warranty, in particular, if caused by improper handling of the product by the user. This also applies to defects caused by normal wear and tear, in particular, of faders, crossfaders, potentiometers, keys/buttons, guitar strings, illuminants and similar parts.
(6)Damage/defects caused by the following conditions are not covered by this limited warranty:
•improper handling, neglect or failure to operate the unit in compliance with the instructions given in BEHRINGER user or service manuals;
•connection or operation of the unit in any way that does not comply with the technical or safety regulations applicable in the country where the product is used;
•damage/defects caused by acts of God/Nature (accident, fire, flood, etc) or any other condition that is beyond the control of MUSIC Group.
(7)Any repair or opening of the unit carried out by unauthorized personnel (user included) will void the limited warranty.
(8)If an inspection of the product by MUSIC Group shows that the defect in question is not covered by the limited warranty, the inspection costs are payable by the customer.
(9)Products which do not meet the terms of this limited warranty will be repaired exclusively at the buyer’s expense. MUSIC Group or its authorized service center will inform the buyer of any such circumstance. If the buyer fails to submit a written repair order within 6 weeks after notification, MUSIC Group will return the unit C.O.D. with a separate invoice for freight and packing. Such costs will also be invoiced separately when the buyer has sent in a written repair order.
(10)MUSIC Group Authorized Resellers do not sell new products directly in online auctions. Purchases made through an online auction are on a“buyer beware” basis. Online auction confirmations or sales receipts are not accepted for warranty verification and MUSIC Group will not repair or replace any product purchased through an online auction.
§ 5 Warranty transferabilityThis limited warranty is extended exclusively to the original buyer (customer of authorized reseller) and is not transferable to anyone who may subsequently purchase this product. No other person (reseller, etc.) shall be entitled to give any warranty promise on behalf of MUSIC Group.
§ 6 Claim for damageSubject only to the operation of mandatory applicable local laws, MUSIC Group shall have no liability to the buyer under this warranty for any consequential or indirect loss or damage of any kind. In no event shall the liability of MUSIC Group under this limited warranty exceed the invoiced value of the product.
§ 7 Limitation of liabilityThis limited warranty is the complete and exclusive warranty between you and MUSIC Group. It supersedes all other written or oral communications related to this product. MUSIC Group provides no other warranties for this product.
§8 Other warranty rights and national law(1)This limited warranty does not exclude or limit the buyer’s statutory rights as a consumer in any way.
(2)The limited warranty regulations mentioned herein are applicable unless they constitute an infringement of applicable mandatory local laws.
(3)This warranty does not detract from the seller’s obligations in regard to any lack of conformity of the product and any hidden defect.
§9 AmendmentWarranty service conditions are subject to change without notice. For the latest warranty terms and conditions
and additional information regarding MUSIC Group’s limited warranty, please see complete details online at behringer.com.
* MUSIC Group Macao Commercial Offshore Limited of
Rue de Pequim No.