GUARANTEE DETAILS

Your new Beko product is guaranteed against the cost of breakdown repairs for twelve months from the date of the original purchase.

What is covered?

Repairs necessary as a result of faulty materials, defective components or manufacturing defect.

The cost of functional replacement parts, but excluding consumable items.

The labour costs of a Beko approved repairer to carry out the repair.

What is not covered?

Transit, delivery or accidental damage or misuse and abuse.

Cabinet or appearance parts, including knobs, flaps, handles or container lids.

Accessories or consumable items including but not limited to, ice trays, scrapers, cutlery baskets, filters and light bulbs.

Repairs required as a result of unauthorised repair or inexpert installation that fails to meet the requirements contained in the user instruction book.

Repairs to products used on commercial or non-residential household premises.

Loss of frozen food in freezers or fridge/freezers. (Food loss insurance is often included within your household contents insurance policy, or may be available separately from your retailer).

Important notes.

Your Beko product is designed and built for domestic household use only.

The guarantee will be void if the product is installed or used in commercial or non-residential domestic household premises.

The product must be correctly installed, located and operated in accordance with the instructions contained in the User Instructions Booklet provided.

Professional installation by a qualified Electrical Domestic Appliance Installer is recommended for all Washing Machines, Dishwashers and Electric Cookers

Gas Cookers must only be installed by a CORGI (or BORD GAIS) registered Gas Installer.

The guarantee is given only within the boundaries of the United Kingdom and the Republic of Ireland.

The guarantee is applicable only to new products and is not transferable if the product is resold.

Beko disclaims any liability for incidental or consequential damages.

The guarantee does not in anyway diminish your statutory or legal rights.

HOW TO OBTAIN SERVICE

Please keep your purchase receipt or other proof of purchase in a safe place; you will need to have it should the product require attention under guarantee.

You should also complete the details below; it will help us assist you when requesting service. (The model number is printed on the Instruction Booklet and the serial number is printed on the Rating Label affixed to the appliance)

Model No:

Serial No:

Retailer:

Date of purchase:

For service under guarantee simply telephone the appropriate number below

UK Mainland & Northern Ireland

 

Fridges & Freezers

0870 241 0638

Electric Cookers

0870 241 1320

Gas & Dual Fuel Cookers

0870 241 1321

Washing Machines

0870 241 0357

& Dishwashers

 

Republic of Ireland

 

All Refrigeration, All Cookers

01 862 3411

Washing Machines & Dishwashers

 

Before requesting service please check the trouble-shooting guide in the Operating Instructions as a charge may be levied where no fault is found even though your product may still be under guarantee.

Service once the manufacturers guarantee has expired.

If you have purchased an extended guarantee please refer to the instructions contained within the extended guarantee agreement document. Otherwise please call the appropriate number above where service can be obtained at a charge.

Should you experience any difficulty in obtaining service please contact the Beko Customer Help-Line. Tel: 0870 774 1050 e-mail: service@beko.co.uk

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Beko BL20 manual Guarantee Details, HOW to Obtain Service