28 EN
7 Troubleshooting
Programme cannot be started or selected.
Press and hold Start / Pause / Cancel
button for 3 seconds to reset the machine to factory settings. (See "Cancelling the
programme")
Water in the machine.
This is not a failure; water is not harmful to the
machine.
There is water leaking from the bottom of the washing machine.
Be sure the seals of the water
inlet hoses are securely fitted. Attach the hose to the tap tightly.
Make sure that the pump filter is
completely closed.
Machine does not fill with water.
Open the inlet water taps fully.
Flatten the water inlet hose.
Clean the water inlet filter.
Close the Loading Door.
Machine does not drain water.
Clean or flatten the hose.
Clean the pump filter.
Machine vibrates or makes noise.
Adjust the feet to level the machine.
Clean the pump
filter.
Remove the transportation
safety bolts.
Add more laundry to the
machine.
Take out some of the laundry
from the machine or distribute the load by hand to balance it homogenously in the
machine.
Make sure that the machine is not
leaning on anything.
Machine stopped shortly after the programme started.
It will resume
running when the voltage restores to the normal level.
Machine directly discharges the water it takes in.
Connect the water draining
hose as described in the operation manual.
No water can be seen in the machine during washing.
The water level is not visible from outside of the washing machine. This is not a
failure.