Integrated Telephony Services
Cisco 7940 - 7960
Quick reference guide
Direct access to Phonemail
Soft KeysLocal Directories
Navigation
Phone setup
Unused | Volume |
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Headset Mute Speaker
To place a call
Press the New Call soft key, dial the number, unhook the handset and wait or press the Dial soft key.
To transfer a call
During the call press the More soft key, then press the Trnsfer soft key.
Dial the destination number and press the Dial soft key. When in communication with destination press the Trnsfer soft key
To make a blind transfer
During the call press the More soft key, then press the BlndXfr soft key. Dial the destination number and press the Dial soft key.
To make a conference call
During a call press the More soft key, then the Confrn soft key.
Dial the other destination and press the Dial soft key
After connection press the Confrn soft key again.
To place a call from Call history or Personal directory
Press the local directories button, scroll to the list you want to use with the navigation button and press the Select soft key.
Scroll to the number you want to dial using the navigation button and press the Select soft key.
Press the Dial soft key.
Integrated Telephony Services
Cisco 7940 - 7960
Features Access Codes
*21* | Call Forwarding Unconditional Activation | *68* | Call Park |
#21# | Call Forwarding Unconditional Deactivation | *88* | Call Park Retrieve |
*67* | Call Forwarding Busy Activation | *82# | Call Pickup |
#67# | Call Forwarding Busy Deactivation | #43* | Cancel Call Waiting |
*61* | Call Forwarding No Answer Activation | *82* | Directed Call Pickup |
#61# | Call Forwarding No Answer Deactivation | *26# | Do Not Disturb Activation |
*31* | Calling Line ID Delivery Blocking per Call | #26# | Do Not Disturb Deactivation |
#31* | Calling Line ID Delivery per Call |
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Voice mail PhoneMail™
Action type | Own phone | Other phone |
| For more info | 0800 22 200 (NL) |
Consultation | 1230 | +32 78 15 1230 |
| 0800 33 200 (FR) | |
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Configuration | 1231 | +32 78 15 1231 |
| For problems | 0800 22 100 (NL) |
Direct deposit | 1232 | +32 78 15 1232 |
| 0800 33 100 (FR) | |
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Remarks:
-It is not possible to listen to your voice mails before having carried out the initial configuration.
-In order to have calls transferred to your voice mailbox, you have to activate (or have it activated by your administrator) the
Frequently Asked Question - FAQ
-To place a call from the phone (or the CommPilot CallManager or the Microsoft Outlook Assistant), always start with ”0” then the number to dial with the prefix (e.g. 002 722 12 34). The international format is also accepted instead of the “0” (e.g. +32 2 722 12 34). This only applies to calls outside your group number range and without use of short numbering.
-Placing a conference call from the phone, when terminating the call, the other two parties stay in communication.
-Placing a conference call from the CommPilot CallManager or the Microsoft Outlook Assistant, when terminating the call, the other two parties do not stay in communication.
-Access the web management portal to configure your features via https://81.245.3.244 or https://81.245.3.245. These addresses are only accessible from an Explore VPN or teleworking connection.
For a complete phone manual, go on www.belgacom.be/its/ and click on products.
To report a problem, please contact your administrator: _________________________.
To contact directly Belgacom, be sure to have at your disposal your site DSID number
________________________ before calling the 0800 14 888.
