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Troubleshooting

Belkin PureAV Power Console
Ground Fault indicator is lit
GROUND
Check to make sure that the Power Console is plugged into a grounded
AC wall outlet. (3-prong AC outlets only. Do not use 2–3-prong adapters.)
If the “Ground” light is still not lit, you have a ground-wiring problem.
Connecting the Belkin PureAV Power Console to an improperly grounded
outlet is not safe and will void all Belkin warranties. Unplug the Power
Console and consult an electrician to properly ground the outlet. If the
outlet is properly grounded and the “Ground Fault” indicator is still lit,
the Power Console may be malfunctioning. Please call Belkin Customer
Service for assistance.
Cross-Wired indicator is lit
WIRING
Check to make sure that the Power Console is plugged into a grounded
AC wall outlet. (3-prong AC outlets only. Do not use 2–3-prong adapters.)
This indicates that the hot and neutral (L–N) wires are reversed. Unplug
the Power Console and consult an electrician.
For all other technical questions or troubleshooting issues, please
contact Belkin Customer Service at 800-223-5546.