Troubleshooting
The Tunebase rotates out of position around the center of the power outlet.
Solution 1
Please make sure to solidly attach the cigarette lighter adapter portion of the product in the power outlet. Test the stability by pushing the product sideways before driving.
Solution 2
In some cars, the power outlet is bigger in diameter than the cigarette lighter adapter. You will notice a wiggle in the TuneBase when pushing it. In that case, please use the collar provided to decrease any play. Fit the collar around the cigarette lighter adapter of the TuneBase first and then attach the cigarette lighter adapter in the power outlet. Slide the collar into the power outlet making sure that all four protrusions fit into the power outlet.
Solution 3
Some power outlets will not fit all four protrusions of the collar. In order to improve the fit of the cigarette lighter adapter in the power outlet of the car the collar can be cut to size. In order to do so please cut as many protrusions as necessary with scissors. Cut one by one always trying the fit again in the power outlet after each cut. Cut the protrusions from one side to the other, not the opposites (Fig. C).
