Billion Electric Company 7300(G) RA quick start Easy Sign On, Troubleshooting

Models: 7300(G) RA

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Billion BiPAC 7300(G) RA (802.11g) ADSL2+ Firewall Router

Easy Sign On

User just installs all of cables and uses the browser to surf Internet. At this time, the EZSO WEB GUI will be popped up and request you to input some basic information you get from ISP. After this, you can surf Internet right away.

Troubleshooting

1.None of the LEDs are on when you turn on the router.

Check the connection between the adapter and the router. If the error persists, you may have a hardware problem. In this case you should contact technical support.

2.You have forgotten your router login and/or password.

Try the default login and password, please refer to Chapter 3. If this fails, you can restore your router to its factory settings by holding the Reset button on the back of your router for 6 seconds or more.

3.Can’t ping any PCs on the LAN.

Check the Ethernet LEDs on the front panel. The LED should be on for a port that has a PC connected. If it is off, check the cables between your router and the PC. Make sure you have uninstalled any software firewall for troubleshooting. Verify that the IP address and the subnet mask are consistent between the router and the workstations.

4.Frequent loss of ADSL linesync (disconnections).

Ensure that all other devices connected to the same telephone line as your router (e.g. telephones, fax machines, analogue modems) have a line filter connected between them and the wall socket (unless you are using a Central Splitter or Central Filter installed by a qualified and licensed electrician), and ensure that all line filters are correctly installed and the right way around. Missing line filters or line filters installed the wrong way around can cause problems with your ADSL connection, including causing frequent disconnections. If you have a back-to-base alarm system you should contact your security provider for a technician to make any necessary changes.

Product Support and Contact Information

Most problems can be solved by referring to the Troubleshooting section in the User’s Manual. If you cannot resolve the problem with the Troubleshooting chapter, please contact the dealer where you purchased this product.

Contact Billion

WORLDWIDE: http://www.billion.com

7300(G) RA:V1.01EN

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Billion Electric Company 7300(G) RA quick start Easy Sign On, Troubleshooting, Product Support and Contact Information