20 | TROUBLESHOOTING | Before Requesting Service Review These Suggestions |
NOTE: For repairs beond the minor adjustments listed below, contact your nearest authorized service dealer.
| Problem |
| Possible Cause |
| Solution | |
| The engine will not start |
| 1. Operator presence control bail is not engaged. |
| 1. Engaged operator presence control bail. | |
|
|
| ||||
|
|
| 2. Engine not properly primed. |
| 2. Prime to choke. | |
|
|
| 3. Out of gasoline or bad or old gasoline. |
| 3. Check gasoline. | |
|
|
| 4. Spark plug wire disconnected. |
| 4. Check for spark with an approved tester. | |
|
|
| 5. Dirty air cleaner. |
| 5. Clean or replace air cleaner. | |
|
|
| 6. Blade is trying to cut grass while starting. |
| 6. Start the mower on the pavement or previously cut area. | |
|
|
|
|
|
|
|
| The engine will not stop |
| 1. Damaged operator presence control bail. |
| 1. Replace operator presence control bail. | |
|
|
| 2. Damaged control cable. |
| 2. Replace control cable. | |
|
|
|
|
|
|
|
| Engine runs poorly |
| 1. Spark plug wire loose. |
| 1. Sharpen or replace blade (see page 8). | |
|
|
| 2. Engine RPM set too low. |
| 2. Check engine RPM.(refer to engine manual). | |
|
|
| 3. Carburetor out of adjustment. |
| 3. Adjust carburetor (refer to engine manual). | |
|
|
| 4. Water or dirt in fuel system. |
| 4. Drain or siphon then replace with fresh gasoline. | |
|
|
| 5. Spark plug fouled, faulty or wrong gap. |
| 5. Reset gap or replace spark plug (refer to engine manual). | |
|
|
|
|
|
| |
| Will not cut or has poor cut- |
| 1. Dull or bent Blade. |
| 1. Sharpen blade or replace blade (see page 8). | |
| ting performance. |
| 2. Clogged deck. |
| 2. Unclog deck (see page 5). | |
|
|
| 3. Engine running at too low RPM. |
| 3. Check engine RPM (refer to engine manual). | |
|
|
| 4. Wet grass. |
| 4. Do not mow when grass is wet; wait until later to cut. | |
|
|
| 5. Excessively high grass. |
| 5. Mow once at a high cuting height then mow again at desired | |
|
|
|
|
| height or make a narrower cutting path. | |
|
|
|
|
|
|
|
| Uneven cut |
| 1. Height adjust is not set correctly. |
| 1. Be sure height adjust is set the same on both sides (see page 5). | |
|
|
| 2. Dull or bent blade. |
| 2. Sharpen blade or replace blade (see page 8). | |
|
|
|
|
|
|
|
| Abnormal vibration. |
| 1. Loose or out of balance blade. |
| 1. Check blade mount and balance or replace if required. | |
|
|
| 2. Bent blade. |
| 2. Replace with the new blade (see page 8). | |
|
|
| 3. Loose engine. |
| 3. Check Engine mount. | |
|
|
|
|
|
| |
| Belt slips or smokes. |
| 1. Belt tension too low. |
| 1. Increase tension at idler(see page 8). | |
|
|
| 2. Belt worn or stretched. |
| 2. Replace belt. | |
|
|
| 3. Pulleys worn or damaged. |
| 3. Replace pulleys | |
|
|
|
|
|
|
|
| No self propelling. |
| 1. Not set to gear. |
| 1. Shift lever in desired gear | |
|
|
| 2. Out of adjustment clutch cable. |
| 2. Adjust clutch cable (see page 9). | |
|
|
| 3. Broken clutch cable. |
| 3. Replace with new cable. | |
|
|
| 4. Worn or broken belt. |
| 4. Replace belt (see page 9). | |
|
|
|
|
|
|
|
| Self propelled drive will not |
| 1. Clutch cable out of adjustment. |
| 1. Adjust clutch cable (see page 9). | |
| release . |
| 2. Damaged operator presence control bail. |
| 2. Replace operator presence control bail. | |
|
|
|
|
|
|
|
| Engine is locked, will not pull |
| 1. Debris locked against blade. |
| 1. Remove debris (see page 5 ). | |
| over. |
| 2. Operator presence control bail is not engaged. |
| 2. Engaged operator presence control bail. page 10) | |
|
|
| 3. Broken control cable |
| 3. Replace control cable. | |
|
|
|
|
|
|
|
22.1 | Engine Service and Warranty | 22 | WARRANTY PROCEDURE | |||
Contact your nearest engine manufacturer's authorized | Please fill in the WARRANTY CARD and send the upper part to Billy Goat. | |||||
| ||||||
|
| servicing dealer. |
|
| The WARRANTY terms are stated on the lower part which remains with the | |
|
|
|
|
| user. Whenever a Billy Goat Machine is faulty due to a defect in material | |
21 | Serial Plate | Record your machine model, serial number and |
| and / or workmanship, the owner should make a warranty claim as follows: | ||
| The Machine should be taken to the dealer from whom it was | |||||
|
|
| ||||
|
|
|
|
| purchased or to an authorized Billy Goat dealer. | |
|
|
| 1803 S.W. Jefferson |
|
| |
|
|
| Lee's Summit, |
| The owner should present the remaining half of the Warranty | |
|
|
| MO 64082 / USA |
| ||
|
|
|
| Registration Card, or, if this is not available, the invoice or receipt. | ||
|
| R | Tel (816) |
| ||
|
|
| Fax (816) |
|
|
|
| The Warranty Claim will be filled in by the authorized Billy Goat Dealer, | |
Model | Serial No. | ||
who will send it with the faulty part to Billy Goat headquarters. |
101 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| The Quality / Service department at Billy Goat headquarters will study | |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| the claim and parts and will notify their conclusions. |
|
|
|
|
| Unit(Weight) |
|
|
| Engine Power |
|
|
| The decision by the Quality / Service department at Billy Goat | |||||
|
|
|
|
|
| lbs. |
|
| kg |
|
| kW |
| rpm |
| headquarters to approve or reject a Warranty claim is final and | ||
|
|
|
|
|
|
|
|
|
|
|
| |||||||
|
|
|
|
|
|
|
|
|
|
| binding. | |||||||
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| Note: To process a Warranty Claim, it is necessary to quote the Model & Serial |
MEETS ALL CPSC REQUIREMENTS |
| |||||||||||||||||
| number who are printed on the Billy Goat Serial Plate. | |||||||||||||||||
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| |
Purchase | Purchased |
|
|
|
|
|
|
| BILLY GOAT INDUSTRIES INC. | |||||||||
|
|
|
|
|
|
| PO BOX 308 LEE'S SUMMIT, MO | |||||||||||
Date |
|
|
|
| from |
|
|
|
|
|
|
|
|
|
| |||
|
|
|
|
|
|
|
|
|
|
|
|
|
| PHONE: | ||||
|
|
|
|
|
|
|
|
|
|
|
|
|
Part No. 510153 | Page 12 of 12 | Form No. F102802D |