Part No 890033

Form No F062306A

12

KD Owner’s Manual

Troubleshooting

When servicing engine refer to specific manufacturers engine owner's m anual. Engine warranty is covered by the
specific engine manufacturer. If your engine requires warranty or other repair work contact your local servicing
engine dealer. When contacting a dealer for service it is a good idea to have your engine model number available
for reference (See table page 3). If you cannot locate a servicing dealer in your area you can contact the
manufacturers national service organization.
To reach:
American Honda: 800-426-7701

WARRANTY CLAIM PROCEDURE

Should a BILLY GOAT
®
machine fail due t o a defect in material and/or workmanship, the owner should make a
warranty claim as follows:
The machine m ust be taken to the dealer from whom it was purchased or to an a uthorized Servicing BILLY
GOAT Dealer.
The owner must present the remaining half of the Warranty Registration Card, or, if this is not available, the
invoice or receipt.
The Warranty Claim will be completed by the authorized BILLY GOAT Dealer an d submitted to their
respective BILLY GOAT Distributor for their territ ory Attention: Service Manager. Any parts replaced under
warranty must be tagged and retained for 90 days. The model number and serial number of the unit must
be stated in the Warranty Claim.
The distributor service manager wil l sign off on the claim and submit it to BILLY GOAT for consideration.
The Technical Service Department at BILLY GOAT will study the claim and may request parts to b e
returned for examination. BILLY GOAT will notify their conclusions to the distributor service manager from
whom the claim was received.

The decision by the Technical Service Departm ent at BILLY GOAT to approve or reject a Warranty Claim is
final and binding.

For online product registration go to www.billygoat.com

Pr obl em Po ssi ble Ca us e So lutio n
Ab nor ma l v ibra tio n. · L oo se or ou t of ba lan ce im pe ller or
loo se en gin e
· Ch ec k i mp ell er a nd re pla ce if r eq uir ed.
Ch eck e ngi ne
W ill n ot vac uu m or ha s p oor
vac uu m pe rfo rm anc e
· dir ty d eb ris ba g. No zzle h eig ht s et too
hig h o r lo w. Ho se ki t ca p mis si ng.
Clo gg ed no zzle o r ex ha us t. E xc es siv e
qua nt ity o f d eb ris .
· Cl ean de br is b ag . S ha ke ba g c lea n o r
wa sh. Ad jus t n oz zle he igh t. C he ck fo r
hos e kit cap . U nc log n ozz le o r e xh au st.
Allo w air to fee d w ith de br is
En gin e w ill n ot sta rt. · S top s witc h off . T hro ttle in off po sit ion .
En gin e n ot in f ull cho ke p osi tion . O ut of
gas oli ne . Ba d or old ga so line . S pa rkp lug
wir e d isc on nec te d. D irt y a ir c lea ne r
· Ch ec k s top s witc he s, thr ottl e, cho ke
pos itio n a nd ga so lin e. C on ne ct spa rk
plu g w ire . C lea n o r r ep lac e a ir f ilte r. O r
con ta ct a qu al ifie d s erv ice pe rs on.
En gin e is lo cke d, wi ll n ot p ull
ove r.
· De br is l ock ed in im pe ller . E ng ine
pro bl em .
· Se e p ag e 5 . C on tac t a en gin e ser vic e
dea ler fo r e ngi ne pro bl em s
No zzle sc ra pe s g rou nd in
low es t he igh t s ett ing . No zz le h eig ht ou t o f ad ju stm en t
Ad jus t no zz le h eig ht (S ee No zzle h eig ht
fine a dju stm en t f or har d s ur fac es on
pag e 5