Black & Decker CC500, CC501 warranty Setup, Customer Service, Maintenance, Troubleshooting

®

SKU #CC500/#CC501

®

SKU #CC500/#CC501

Thank you for buying a Black & Decker paper shredder. Black & Decker paper shredders have become the benchmark for innovation, performance and quality to protect against identity theft. We have taken great care in designing and engineering a product to meet and exceed your needs.

To ensure years of safe, efficient performance, please read these important product usage and safety instructions.

If you have any questions regarding the product, please feel free to

call toll-free 1-800-297-5028.

Product Information

This product is built to shred paper, staples, and small paper clips. It is not built to shred large paper clips, continuous forms, adhesive labels, transparencies, newspaper, cardboard or other plastic. Using it for these purposes is likely to cause irreparable damage.

1

power	2
switch		Sheet capacity: 5 20 lb. pages in one pass
(on back)
	function
	switch
		Paper Shred Size: .16” x 1.38”
	3	4mm x 35mm
		Voltage: 120
	pull out
	bin

4

sliding stability foot

The Following are Important Safety Instructions.

Read All Instructions Before Using.

Setup

•Check shredder for damage or defects; some particles of paper are normal due to product testing.

•Plug the power cord into any easily reached standard outlet.

•To use, have the Power Switch (1), located on the back of the shredder, in the ON (–) position.

•Place allotted amount of paper into the shredder.

•Press the Function Switch (2) to the AUTO (I) position.

•(I) indicates Forward, (II) indicates Reverse, (O) indicates the Off position.

Customer Service

Black & Decker has a toll-free help line for customers living in the United States

and Canada. Our customer service phone number is 1-800-297-5028or visit our website at www.blackanddeckershredders.com.

Maintenance

Regular emptying of the basket is important to ensure the smooth operation of the cutting cylinders. The shredder will not operate when the basket is full. Regular oiling is also necessary for proper performance. It is recommended to use shredder oil every few weeks.

Troubleshooting

If you have a problem with your shredder, check the symptoms and remedies below.

If you cannot solve the problem this way, contact Black & Decker paper shredders Customer Service. Do not open shredder head to attempt repair: It could expose you to electric shock and will void your warranty.

Symptom	Remedy
Shredder does not start	- Make sure shredder is plugged in and Power Switch (1) is
or stops while shredding.	in the ON (–) position.
	- Wait 30 minutes for shredder to cool down before trying again.
Paper jam.	In case of a paper jam, which may occur if the sheet capacity is
	exceeded or if the paper is not put in straight. To clear a jam:

WA R N I N G

WARNING: Hazardous moving parts. Keep fingers and other body parts away.

WARNING: To reduce risk of fire, electrical shock or injury:

NEVER allow children to operate a paper shredder, even under adult supervision. A paper shredder is NOT a toy.

KEEP OUT OF REACH OF CHILDREN

ALWAYS empty the wastebasket prior to becoming full.

DO NOT place shredder near heat or water source.

1. Move the Function Switch (2) to the REV (II) position.

The shredder will reverse to clear the jam.

2. If the shredder jams in reverse, move the Function Switch (2)

to the AUTO (I) and allow it to run for about 5 seconds.

3. If the jam still does not clear, unplug shredder and carefully

grasp the paper and pull out slowly.

DO NOT use flammable synthetic oil, petroleum-based products or aerosols of any kind on or near product at any time.

DO NOT operate any electrical product with a damaged cord.

AVOID getting jewelry, hair or loose clothing too close to feed slot as serious injury can occur.

DO NOT handle plug or product with wet hands. KEEP children and pets away from the shredder. UNPLUG shredder when not in use.

DO NOT attempt to feed more sheets of paper than specified on the feeder.

DO NOT open shredder head to attempt repair: It could expose you to electric shock and will void your warranty.

DO NOT attempt to shred materials other than paper.

The socket-outlet shall be installed near the equipment and shall be easily accessible.

WARNING ICONS: The icons on top of the shredder warn the user of the potential dangers

if the shredder is used improperly.

KEEP
CHILDREN	NO FLAMMABLE	NO LOOSE
AWAY	CLEANING AGENTS	CLOTHING

NO PAPER	NO HANDS
CLIPS	OR FINGERS	NO HAIR

	4. Once the jam is cleared, plug in and move the Function
		Switch to AUTO (I) for continued shredding or OFF (O) if
		shredding is complete.
Shredder squeaks, grinds	-	Check to see if bin is full. If bin is full, follow instructions
or runs below capacity.		under maintenance.
	-	Oil cutting cylinder.
Shredder continues to run	- No action required.
for 2 or 4 seconds after		This is a self-cleaning function.
shredding has been
completed.