Black Box IC246A-R2, IC244A-R2 manual If the device operates properly when directly

SINGLE/DUAL USB-CAT5 EXTENDER 165FT

Symptoms/Cause		Remedy
Link LED on Local Unit		1.	Check that the USB device is securely
is on;			connected to the USB port on the Remote
Host LED on Local Unit			Unit.
is on.		2.	Disconnect the Local Unit from the computer.
Link LED on Remote		3.	Connect the USB device directly to the USB
Unit is on;
			port on the computer.
Device LED on Remote
		4.	If the device does not operate properly,
Unit is off.
Cause:			consult the user documentation for the device.
		5.	If the device operates properly when directly
a)	The USB device is
			connected to the computer, connect another
	not connected to
			full speed device (of a different type) to the
	the Remote Unit.
			Remote Unit. Connect the Local Unit to the
b) The USB device is
			computer.
	malfunctioning.	6.	If the second device does not operate, the
c)	The computer does
			extender may be malfunctioning. Contact
	not recognise the		technical support for assistance.
	USB device.	7.	If the second device does operate properly,
d)	The computer does
			the first device may not be compatible with the
	not support USB		USB-CAT5 Extender. Contact technical
	hubs.		support for assistance.
e) The USB-CAT5
	Extender is
	malfunctioning.
All LEDs on both Local		1.	Disconnect the Local Unit from the computer.
Unit and Remote Unit		2.	Connect the USB device directly to the USB
are on but the device			port on the computer.
does not operate		3.	If the device does not operate properly,
correctly
			consult the user documentation for the device.
Cause:
		4.	If the device operates properly when directly
a) The USB device is
			connected to the computer, connect another
	malfunctioning.		full speed device (of a different type) to the
b)	The computer does		Remote Unit. Connect the Local Unit to the
	not recognise the		computer.
	USB device.	5.	If the second device does not operate, the
c)	The USB-CAT5		extender may be malfunctioning. Contact
	Extender is		technical support for assistance.
	malfunctioning.	6.	If the second device does operate properly,
			the first device may not be compatible with the
			USB-CAT5 Extender. Contact technical
			support for assistance.

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