Contact
Do not return to place of purchase.
Troubleshooting
| If the problem is: | And this condition exists: | Then do this | |
| Burner won’t light | Gas pressure is low | Replace bottle/cylinder or canister | |
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| Blockage in burner openings | Clear blockage | |
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| Blockage in venturi tube | Clean venturi | |
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| Blockage in gas line | Check gas line for blockage | |
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| Control knob is not in ON position | Turn control knob to ON | |
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| Burner won’t stay lit | Bad thermocouple | Replace ODS | |
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| Corrosion at thermocouple | Clean contact | |
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| Burner flame not touching | Contact certified technican | |
| thermocouple |
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| Burner flame is low | Gas pressure is low | Turn Control Knob OFF and replace | |
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| bottle/cylinder or canister | |
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| Outdoor temperature is less than 40ºF | Use a full bottle/cylinder or canister | |
Note: Heater operates at reduced | and tank is less than 1/4 full |
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efficiency below 40ºF (5ºC) |
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Control knob fully ON | Check burner and all openings for | ||
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| blockage | |
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| Emitter glows uneven | Gas pressure is low | Replace bottle/cylinder or canister | |
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| Heater not level | Level heater | |
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| Burner tilted | Straighten burner | |
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| Carbon | Base is not on a level surface | Place heater on a level surface | |
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| Heater is level | Clean burner | |
| Dirt or film on reflector and emitter | Clean reflector and emitter | |
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| Thick black smoke | Blockage in burner | Remove blockage and clean burner | |
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| inside and outside | |
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Owner’s manual: model 62301 portable outdoor heater | 6/6/03 | 14 |