Contact 1-800-762-1142 for assistance.

Do not return to place of purchase.

Frequently Asked Questions (con’t)

Problem

Possible Cause

Prevention/Cure

 

 

 

 

Flame is yellow or orange.

New burner may have residual

Burn grill for 15 minutes with the lid closed.

 

 

manufacturing oils.

 

 

 

 

 

 

 

Spider webs or insect nest in venturi.

Clean venturi.

 

 

 

 

 

 

Food residue, grease or seasoning salt on

Clean burner.

 

 

burner.

 

 

 

 

 

 

 

Poor alignment of valve to burner venturi.

Assure burner venturi is properly engaged

 

 

 

with valve.

 

 

 

 

Flame blow out

High or gusting winds.

Turn front of grill to face wind or increase

 

 

 

flame height.

 

 

 

 

 

 

Low on LP Gas

 

 

 

 

 

 

 

Excess flow valve tripped

 

Flare-up

Grease buildup.

Clean grill.

 

 

 

 

 

 

Excess fat in meat.

Trim fat from meat before grilling.

 

 

 

 

 

 

Excessive cooking temperature.

Adjust (lower) temperature accordingly.

 

 

 

 

Persistent grease fire.

Grease trapped by food buildup around

Turn knobs to OFF. Turn gas off at LP

 

 

burner system.

tank. Leave lid in closed position and let

 

 

 

fir eburn out. After grill cools, remove and

 

 

 

clean all parts.

Flashback (fire in burner

Burner and/or burner rubes are blocked.

Clean burner and/or burner tubes.

tube(s))

 

 

 

 

 

 

Inside of lid is peeling-like

The lid is porcelain coated, not paint.

Baked on grease buildup has turned to

paint peeling

 

carbon and is flaking off. Clean thoroughly.

 

 

 

 

Owner’s manual: model EG360 outdoor gas grill

2/25/03

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