Outdoor Patio Heater Model No. GWU9300H

Troubleshooting

If the problem is:And this condition exists:Then do this

Pilot won’t light

Tank valve is closed

Open valve

 

 

 

 

Blockage in orifice or pilot tube

Clean or replace orifice or pilot tube

 

 

 

 

Air in gas line

Open gas line and bleed it (pressing control knob in) for not more

Note: Heater operates at reduced efficiency below 40ºF (5ºC).

 

than 1 - 2 minutes or until you smell gas

 

 

 

 

Low gas pressure with tank valve fully open

Turn tank valve “OFF” and replace tank

 

 

 

 

Igniter fails

Use match to light pilot; obtain new igniter and replace

 

 

 

Pilot won’t stay lit

Dirt built up around pilot

Clean dirt from around pilot

 

 

 

 

Connection between gas valve and pilot assembly is loose

Tighten connection and perform leak check

 

 

 

 

Thermocouple is not operating correctly

Replace thermocouple

 

 

 

Burner won’t light

Gas pressure is low

Turn tank valve “OFF” and replace tank

 

 

 

 

Blockage in orifice

Clear blockage

 

 

 

 

Control knob is not in “ON” position

Turn control knob to “ON”

 

 

 

Burner flame is low

Gas pressure is low

Turn tank valve “OFF” and replace tan

 

 

 

 

Outdoor temperature is less than 40ºF and tank is less than 1/4

Use a full tank

 

full

 

 

 

 

 

Supply hose is bent or kinked

Straighten hose

 

 

 

 

Control knob fully “ON”

Check burner and orifices for blockage

 

 

 

Emitter glows uneven

Gas pressure is low

Turn tank valvue “OFF” and replace tank

 

 

 

 

Base is not on a level surface

Place heater on a level surface

Note: Bottom 1” of emitter normally does NOT glow.

 

 

Heater is level

Clean burner

 

 

 

 

Carbon build-up

Dirt or film on reflector and emitter

Clean reflector and emitter

 

 

 

Thick black smoke

Blockage in burner

Remove blockage and clean burner inside and outside

 

 

 

For more assistance please visit us online at www.bluerhino.com or call 1.800.762.1142 for immediate assistance.

Specifications

Certifications:

CSA International Requirement 5.90

Canadian National Standard CAN1-2.23-M82

Rating:

Maximum 40,000 BTU/hr. input

Heat Range:

Up to 20 foot diameter

Fuel:

Liquid Propane Gas (LP)

Tank Size:

Nominal 20 lb / 5 Gallon

Inlet gas supply pressure:

Maximum – 150 PSI

Minimum – 5 PSI

Manifold Pressure:

11.00 in. W.C.

Engine:

IPP E1

Safety Features:

100% Burner shut-off Tilt Switch

Manufacturer:

Blue Rhino Global Sourcing, Inc

Made In:

China