MIC series product guide 17
Customer care and warranty statements
Standard Warranty
All MIC series cameras come complete with a comprehensive
a MIC series Bosch approved service center.
Post Warranty Support
MIC products which have no valid warranty will be repaired where deemed possible by an approved service center at a
Repairs will only be carried out once the written agreement of the Purchaser is obtained. As installation, site location and regular maintenance may impact product life, an approved service center reserves the right to determine remaining lifetime and may recommend replacement instead of repair.
Where sub components of the MIC series and its associated peripherals remain available, such components will be available in the MIC series aftercare program. However, where such sub components become unavailable, or at a prohibitive price to affect a meaningful repair, an approved service center reserves the right to utilise alternative components or decline to repair products due to discontinuation of supply.
Technical Support Team
In the first instance please contact your local Bosch technical support team who will be pleased to assist you.
Our products are subject to testing and quality control procedures, however, sometimes a unit may need to be returned to the factory for evaluation and