Bose AE2 Cleaning the headphones, Replacement parts and accessories, Reattaching earcup cushions

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Cleaning the headphones

The Bose AE2 audio headphones do not require scheduled cleaning. Should cleaning be necessary, simply wipe the outside surfaces with a soft cloth. Be sure the earcup ports are kept clear, and that no moisture is allowed to get inside the earcup.

Replacement parts and accessories

Accessories or replacement parts can be ordered through Bose Customer Service. See the contact information for your area included in this guide.

Part	Product Code
Carry bag:	329585-0010
Replacement cushions:	329586-0010
Replacement cable:	329583-0010

Reattaching earcup cushions

The earcup cushions are held in place by a mounting flange which snaps under 8 small tabs located around the inside rim of each earcup. If an earcup cushion becomes partially or completely detached, push the mounting flange of the earcup cushion back into the earcup. Using your finger or thumb, press around the edge of the mounting flange, making sure it snaps in place all the way around the earcup.

Troubleshooting

Problem	What to do
No audio or audio in	• Ensure both ends of the audio cable
one earcup only	are firmly seated.
	• Try a different audio device
Distorted bass	• Ensure both ear cushions are firmly
	secured.
Mis-shaped cushion	• The high-density earcup foam will
	regain its shape after a few minutes in
	a neutral position.

If any problem persists, contact Customer Service. See the phone number for your area included in this guide.

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