Tab2, 10
English
Problem |
| What to do |
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Computer does not recog- | • | Remove the SoundLink® USB key from your computer, wait 30 seconds, and |
nize the SoundLink® USB |
| insert it again. |
key (in its list of | • | If you are using a USB hub, make sure the hub is powered. |
connected devices). | • | Try a different USB port. If you are using a powered USB hub, try moving the |
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| SoundLink® USB key to a USB port on the computer. |
| • Remove the SoundLink® USB key, restart your computer, and insert the USB | |
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| key again. |
| • Check your computer sound settings to make sure “Bose SoundLink Audio” | |
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| is selected as the audio output device. Refer to page 12. |
| • Refer to the owner’s guide, help system, or technical support for your com- | |
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| puter to learn how to detect and install new hardware. |
Reception of sound from | • | Move the SoundLink® adapter farther from the Acoustic Wave® system. |
the computer is poor or the | • | ® |
sound is dropping out. | Change the angle of the antenna on the SoundLink USB key. | |
• | Decrease the distance between the Acoustic Wave® system and your | |
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| computer. See “Connection range” on page 22. |
| • Try moving the Acoustic Wave® system away from possible sources of | |
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| interference such as another wireless device, a microwave oven, or |
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| wireless computer network router. |
| • Use a USB extension cable, available for purchase at computer stores. Plug | |
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| the USB key into the appropriate end of the cable and the computer into the |
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| other end. |
| • Close other applications that can tax your computer memory. | |
| • If you continue to experience reception problems, contact Bose | |
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| Customer Service. Refer to the address list included in the carton. |
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