CARE AND MAINTENANCE

Troubleshooting

Problem

What to do

 

 

TV base is too

• Place the sound system in another location such as on an open shelf

large to place on

under the TV.

the system

• If possible mount your TV on the wall above the sound system.

 

 

No sound

• Make sure the sound system is turned on and the power indicator is

 

on (solid green).

 

• Make sure the sound system is not muted.

 

• Increase the volume.

 

• Make sure the audio cable connection is correct and secure on the

 

sound system and the TV.

 

• Make sure the TV is on and set to the correct input.

 

• If you are using a digital audio connection, check that the TV’s digital

 

audio output is enabled. See your TV owner’s guide for information.

 

• If a digital audio connection is not possible, use an analog stereo audio

 

connection.

 

• If the sound system is connected to a TV output labelled VARIABLE

 

(VAR), make sure the TV’s internal speakers are turned off, the TV

 

volume is turned up, and the TV is not muted.

 

 

Sound but no

• Make sure the TV is turned on.

picture, or sound

• Make sure that the audio output on the TV is connected to the audio

and picture do not

input on the sound system.

match

 

 

 

Remote control is

• Check the battery to be sure it is installed properly or if it needs to be

inconsistent or

replaced. See “Replacing the remote battery” on page 14.

does not work

• Point the remote control at the sound system when you press a button.

 

• Check that the power indicator on the sound system flashes when you

 

press the remote volume or mute button.

Sound is distorted • Make sure cable connections are secure on the sound system and TV.

If the sound system is connected to a TV output labelled VARIABLE (VAR), reduce the TV volume.

Sound is coming

• Turn off your TV’s internal speakers.

from the TV

• Turn the TV volume all the way down.

 

 

Red power

• System error. Call Bose Customer Service.

indicator

 

English – 13

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Bose SOUNDDOCK PORTABLE B, Solo, 2 manual Troubleshooting, Problem What to do

SOUNDDOCK PORTABLE B, 2, Solo specifications

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