Troubleshooting
Error messages when using the LDAP operation
Error Message | Cause | Action |
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No LDAP Server | The Brother machine cannot connect to the | Make sure your access point (for |
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| LDAP server. However, the LDAP server | wireless), router or hub are turned on |
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| configuration of the machine is correct. | and its link button is blinking. |
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| Make sure your local area network is |
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| running correctly. |
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| Contact your network administrator for |
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| the information on the current network |
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| problems. |
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Confirm settings | The Brother machine cannot connect to the | Enter the correct LDAP server information | 5 |
| LDAP server due to the wrong LDAP server | on the LDAP configuration page of the Web | |
| configuration of the machine. | Based Management. See Changing the |
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| The Kerberos Authentication error. | Make sure you have entered a correct user |
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| name and a password for the Kerberos |
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| server. For more information on the |
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| Kerberos server settings, contact your |
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| network administrator. |
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| The date, time and time zone settings of the | Confirm your machine's date, time and time |
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| Brother machine is not correct. | zone settings. See Synchronize with SNTP |
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| The DNS server configuration is not correct. | Contact your network administrator for the |
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| information on the DNS server settings. |
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| The Kerberos Authentication configuration | Contact your network administrator for the |
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| is correct. However, the user is not allowed | information on your access rights. |
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| to connect to the LDAP server. |
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No Kerberos | The Brother machine cannot connect to the | Contact your network administrator for the |
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Kerberos Error | Kerberos server. | information on the Kerberos server settings. |
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