TROUBLESHOOTING

If the machine stops operating correctly, check the following possible problems before requesting service. You can solve most problems by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at [http://solutions.brother.com].

If the problem persists, contact your dealer or the nearest authorized service center.

Symptom

Possible cause

How to put it right

Reference

 

 

The machine is not plugged in.

Plug the machine in.

page 9

 

 

 

 

 

 

The sewing

The main power switch is turned off.

Turn on the main power switch.

page 9

 

 

 

 

 

The bobbin winder shaft is pushed to

Move the bobbin winder shaft to the

 

 

machine does

page 12, 13

 

not work.

the right.

left.

 

 

 

 

You have not used the foot control-

Use the foot controller properly.

page 10

 

 

ler properly.

 

 

 

 

 

 

 

 

 

 

 

The needle is not fitted properly.

Fit the needle properly.

page 21

 

 

 

 

 

 

 

The needle clamp screw is loose.

Use the screwdriver to firmly tighten

page 22

 

 

the screw.

 

 

 

 

4

 

 

 

 

 

The needle is bent or blunt.

Replace the needle.

page 21

 

 

 

 

 

 

 

 

You have not used the right combi-

Choose a thread and needle that are

page 20

 

 

nation of fabric, thread and needle.

appropriate for the type of fabric.

 

 

 

 

 

 

 

 

 

 

The presser foot you are using is not

Attach the presser foot that is correct

 

 

 

appropriate for the type of stitch that

for the type of stitch that you want to

page 56

 

 

you want to sew.

sew.

 

 

 

 

 

 

 

 

The upper thread tension is too tight.

Loosen the upper thread tension.

page 29

 

The needle

 

 

 

 

You are pulling the fabric too much.

Lightly guide the fabric.

 

breaks.

 

 

 

 

The area around the hole in the nee-

Replace the needle plate.

 

 

 

 

 

 

Contact your retailer or the nearest

 

 

dle plate is scratched.

authorized service center.

 

 

 

 

 

 

 

 

 

 

 

 

The area around the hole in the

Replace the presser foot.

 

 

 

Contact your retailer or the nearest

 

 

presser foot is scratched.

 

 

authorized service center.

 

 

 

 

 

 

 

 

 

 

 

 

 

Replace the bobbin case.

 

 

 

The bobbin case is scratched.

Contact your retailer or the nearest

 

 

 

authorized service center.

 

 

 

 

 

 

 

 

You have not used a bobbin that has

Incorrect bobbins will not work

 

 

 

properly. Only use a bobbin that has

page 11

 

 

been designed for this machine.

 

 

been designed for this machine.

 

 

 

 

 

 

 

 

 

 

 

 

You have not threaded the upper

 

 

 

 

thread properly. (for example, you

 

 

 

 

have not fitted the spool properly, or

Correct the upper threading.

page 16

 

 

the thread has come out of the guide

 

 

 

 

above the needle.)

 

 

 

 

 

 

 

 

 

There are knots or tangles in the

Remove any knots or tangles.

 

 

thread.

 

The upper

 

 

 

 

 

 

 

The needle is not appropriate for the

Choose a needle that is appropriate

 

 

thread breaks.

page 20

 

thread you are using.

for the type of stitch.

 

 

 

 

 

 

 

 

 

 

The upper thread tension is too tight.

Loosen the upper thread tension.

page 29

 

 

 

 

 

 

 

The thread is tangled, for example,

Remove the tangle thread. If the

 

 

 

thread is tangled in the bobbin case,

page 61

 

 

in the bobbin case.

 

 

clean the bobbin case.

 

 

 

 

 

 

 

 

 

 

 

 

The needle is bent or blunt.

Replace the needle.

page 21

 

 

 

 

 

 

63

Page 65
Image 65
Brother HS 2000, EN 1470 operation manual Troubleshooting

HS 2000, EN 1470 specifications

The Brother EN 1470 and HS 2000 are innovative sewing machines that cater to both beginners and experienced sewers alike, offering a host of features and advanced technologies to enhance the sewing experience.

One of the standout features of the Brother EN 1470 is its user-friendly interface, designed with simplicity in mind. This machine offers a wide variety of built-in stitches, allowing users to explore different patterns and styles. With over 100 stitch options, including decorative, utility, and heirloom stitches, the EN 1470 provides immense creative flexibility. The automatic needle threader is another highlight, significantly reducing setup time and enhancing convenience.

The HS 2000, while distinct, shares a similar commitment to usability. It features a robust sewing speed, capable of handling various fabrics, from lightweight materials to heavy-duty textiles. The machine comes equipped with an advanced sewing assist guide, which helps users make quick decisions about settings for specific fabrics and stitch types. Additionally, the HS 2000 has a top-loading bobbin system that simplifies the bobbin change process, ensuring a smooth sewing experience without frustrating interruptions.

Both machines incorporate Brother's advanced technology, including the LED lighting that illuminates the sewing area, allowing for precision work, even in low-light conditions. The ergonomic design also promotes comfortable handling, making lengthy sewing projects less tiring.

Another essential characteristic of the EN 1470 and HS 2000 is their versatility. They accommodate a range of presser feet, which allows for a multitude of sewing techniques such as quilting, zippers, and buttonholes. The built-in buttonhole function is automatic in both models, further simplifying the sewing process while achieving professional results.

Durability is key to the appeal of these machines. Crafted with high-quality materials, they can withstand the demands of regular use. Their compact size and lightweight nature make them portable, perfect for sewing enthusiasts who like to take their work on the go.

In conclusion, the Brother EN 1470 and HS 2000 stand out in the market for their combination of user-friendly features, advanced technologies, and durability. Whether you are a beginner looking to explore the world of sewing or a seasoned professional seeking a reliable machine, both models provide an excellent platform to bring your creative visions to life.