Brother FAX-2480C, FAX-2580C e, f, g, h, a b

Troubleshooting and Routine Maintenance

103

ePut the Jam Clear Cover back on.

Make sure the cover is set properly.

fUsing both hands, use the plastic tabs

on both sides of the machine to lift the

scanner cover (1) until it locks securely

into the open position.

Make sure that there is no jammed

paper left in the corners of the machine.

Note

If the paper is jammed under the print

head, unplug the machine from the power

source, and then move the print head to

take out the paper.

gLift the scanner cover to release the

lock (1). Gently push the scanner cover

support down (2) and close the scanner

cover (3).

hPush the paper tray firmly back into the

machine.

Note

Make sure you pull out the paper support

until it clicks.

Dial Tone B

Setting the dial tone to Detection will shorten

the dial detect pause.

aPress Menu, 0, 5.

bPress a or b to choose Detection or

No Detection.

Press OK.

cPress Stop/Exit.

Contents

Main If you need to call Customer Service http://www.brother.com/registration/ Brother numbers Register your product http://www.brother.com/registration/ FAQs (frequently asked questions) http://solutions.brother.com Brother fax back system (USA only) Ordering accessories and supplies In USA: 1-888-879-3232 (voice) 1-800-947-1445 (fax) http://www.brothermall.com In Canada: 1-877-BROTHER (voice) Notice - Disclaimer of Warranties (USA and Canada) Compilation and Publication Notice Page Brother One Year Limited Warranty and Replacement Service (USA only) BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE LIMITED WARRANTY (Canada only) Table of Contents Section I General 1 General Information 2 Loading documents and paper 3 General setup Section II Fax 5 Sending a fax 6 Receiving a Fax 7 Telephone Services and External devices 8 Dialing and storing numbers 9 Message Center (FAX-2580C only) 10 Remote fax options (Black & White only) 11 Printing Reports Section III Copy 13 Making copies Section IV Appendixes A Safety and Legal B Troubleshooting and Routine Maintenance C Menu and Features D Specifications E Glossary FIndex Page Section I Genera l Page 1 Using the documenta tion Symbols and conventions use d in th e d ocu me ntat ion Gene ral Informati on Control panel over view Page Page Loading do cuments Usin g the ADF Document Size s Supported Recommended environment Load in g d ocu me nt s an d pa per Us ing t he scan ne r gl ass a Document Size s Supported How to loa d documents b c Acceptable paper and other medi a Rec omm ende d me dia Ha nd lin g an d us ing m e dia Paper capacity of the output paper tra y Brother paper Choo sing th e righ t me dia Paper type and size for e ach operation Paper weight, thickness and ca pacity Loading paper and other media a b c d e f g h Loading envelopes and post car ds About envel opes How to loa d envelopes a nd post cards a b If you have problems when printing on envelopes, try the following suggesti ons: a b c Printab le Area Genera l se tup On/Off key Tu rni n g the m a chi ne o ff a Tu rni n g the m a chi ne o n Mod e Timer a b 30 Secs, 1 Min, 2 Mins, 5 Mins or Off. Press OK. Paper setti ngs Pape r Type a b Pape r Size Volume Se ttings a b c Handset Volume a b Choosing the Handset Volume (For Volume Amplify) Setting Volume Amplify a Automatic Daylight Savings Time a b LCD display Secu rity fea ture s TX Lock (FAX-2480C o nly) Setting and changing the TX Lo ck pa sswo rd f Setti ng up the password Memory Security (FAX-2580C on ly) Setting and changing the memor y sec urit y pas swor d Sett ing a p assw or d for th e first ti me b c f Changing your memory security password b c d e Turning the memory security on /off b c Turning of f the m emory securi ty b Section II Fax S endi ng a fax Entering Fa x mode Faxi ng fr om t he ADF Faxing from the scanner glass b c Broadcasting (Black & Whi te only) c d e Additional sending operations Contras t c d Cha nging Fa x Res olu ti on To change the fax resolution for the next fax 5 c To change t he default fax re solution b c d Sending in real time for the next fax only b c c d Delayed Faxing c Delayed Batch Transmission b c c d e f Sending a fax at the end of a conversation (FAX-2480C only ) a Re c eiv in g a F a x See Distinctive Ring. Manual a b See Distinctive Ring. Fax/Tel Fax Only Manual Using recei ve modes MC:Msg Ctr Message Center ( Fax on ly Fax/ Tel Receive mode settings Ring Del ay a b c F/T Ring Time (Fax /Tel mo de on ly) Additional receiving operations Printing a reduced incoming fax b c Page Voice ope rations Mak in g a te leph on e call a b Telephone Services and External devices To ne or Pul se ( Can ad a on ly ) a b Fax/Tel mode when the power key i s o n Fax/Tel mode when the power key i s o ff Telephone se r vice s Di sti nc tiv e R ing What does your telephone company's Dis tinctive Ring do? What does Brother's Distinctive Ring do? Do you have Voice Mail? a b c Turning of f Distin ctive Ri ng a b c Printing Ca ller ID List a b c d Connecting an external TAD (telephone answ eri ng d evi ce) Connections a b c e f Recording an outgoing message (OGM) on an exte rn al TA D a b c Sp ecial lin e c onside ration s a b c d Mu lti-lin e co nnec tions (PBX) External and extension phones Connecting an external or exte nsi on te leph one Using external and extension tel ephon es If you answer a call and no one is on the line: Using a non-Brother cordless external telephone (FA X- 2480C only) a b c d How to Dial Dia li ng and stor ing numb ers (FAX-2480C) Search Fax R edial Storing numbe rs St or in g a pa use (FAX-2580C) Storing One-Touch dial num bers a b a b c Changing One-Touch and Sp eed-D ial nu mbe rs a b Setting up groups for br oadc as ting a b c d e Message Center (FAX-2580C on ly) 9 Listening t o your OGM b c e d Erasing y our OGM b c Fax/Tel OGM (An nounceme nt) Activating Message Center memory Managing your messa ges Mes sage Ind icat or b Pl ayi ng v oi ce me ss a ges a Additional Message Center o perations Setting maximum time for inc om ing me ss ages a b Se tti ng toll sa ver Page Fax Forw arding b c d Remote fax options (Black & White only) Paging b c Fax Storag e b Turning off Remote Fax Options b Changing Remote Fax Options Remote Retrieval Setting a Remote Access Code a b Using your Remote Access Code a Remo te Fa x comma nds Page Ret ri evi ng f ax me ss ages a b c d e f a b c d e f P ri nti ng Repor ts Fax reports Transmission Verification Report a b Fax Jo urnal ( ac tivity rep ort) Reports How to print a report a Poll ing Polling ov erview Polling rec eive Set up to re cei ve po lli ng b c Polled transmit (Black & Whit e only) Page Page How to c opy Ente ring C opy mo de Maki ng a sing le cop y c M aki n g co pi es Copy options Ch angi ng c opy q u ali ty c d f e a c d 13 e f Making N in 1 copies or a post er Important c e f g h i c d f e Page Page Section IV Appen dixes A Choosing a location Sa fety and Le gal To use the ma chine safely Page Page Page I mpo rtan t s af ety inst ru ctio ns Page Page Federal Communications Commission (FCC) Declaration of Con formi ty (U SA on ly) Industry Canada Compliance Statement (C anad a on ly) Leg al limit ation s for co pying Tr ad ema rks B Troubleshoo ting I f you are ha vin g d iff icu lty wi th you r ma ch in e Troubleshooting and Routine Main te nance Printing Printing Received Faxes Phone Line or Connections Printing (Continued) Troubleshooting and Routine Maintenance 95 Receiving Faxes Sending Faxes Handling Incoming Calls Menu Setting Difficulties Copying Difficulties Error message s Page Page Page Transferring your faxes or Fax Jo urnal repor t Transferring faxes to another fax mach ine a Transferring Fax Journal report to another f a x mac hine b Docum ent jam Document is jammed in the top of the ADF unit a b c d Page e f g h Dial Tone Routine ma inte nanc e Re placin g the ink car tri dges a b c d e M f Cleaning the outside of the mach ine a b c d e a b Cleaning the machine printer plat en a Cleaning the paper pick-up rolle r f a b c d e Cl eanin g the p rin t h ead a b c Ch eckin g the prin t q ualit y a b c d e h i j Checking the printing al ignmen t a g h Ch ecki ng th e ink v olum e a b Page Uninstalling and installing the cradle and the bracket (F AX-2 580 C) Uninstalli ng the cradle and the bracket a b c d e a Machi ne In formati on Packing and shipping the mach ine a b c d e h i j k l Page C M enu an d Fea ture s On-screen programmin g Menu ta ble a b c Menu ke ys b c d e Menu T able Page Page Page Page Page Page Entering Tex t Putting spaces Making corrections Repeating letters Special characters and symbols D Gen eral Specification s Page Print media Fax Message Center (FAX-2580C o nly) Digital Cordles s Han dset (FAX-258 0C onl y) Cord les s hand se t Battery Bat t ery cr ad le AC ad apter Copy Printer http://solutions.brother.com Interface Consumab le items E Glossar y Page Page Page Index F A B C D F G H I J L M O P Q R S T V W Page Visit us on the World Wide Web http://www.brother.com