Brother FAX-4100e, FAX-4750e, FAX-5750e

TROUBLESHOOTING AND ROUTINE MAINTENANCE

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Main If You Need to Call Customer Service sales receipt Register your product on-line at http://www.brother.com/registration/ Brother Numbers http://solutions.brother.com FAQs (frequently asked questions) Register your product Ordering Accessories and Supplies Notice Disclaimer of Warranties (For USA and Canada) Compilation and Publication Notice DisclaimerUser Installation of Memory Board(s) Brother One Year Limited Warranty and Replacement Service (USA only) v Brother One Year Limited Warranty and Replacement Service (USA only) vi BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE LIMITED WARRANTY (Canada only) Quick Reference Guide Sending Faxes Sending a Cover Page Automatic Transmission Page For FAX-5750e Only How to Access the Complete Owner's Manual For FAX-5750e Only How to Access Brother Support (For Windows Only) For the latest news and product support information (http://solutions.brother.com), click . Table of Contents Page Page Page Page Page Page Introduction Using This Manual Finding Information Conventions Used in this Manual Test Sheet Procedure and Product Registration (For USA Only) To Complete Your FAX-4100e, FAX-4750e or FAX-5750e Registration On-Line (For USA Only) Control Panel Overview FAX-4100e, FAX-4750e and FAX-5750e have the same control panel keys. 118 967 1 1 8 9 0 A B About Fax Machines Custom Features Do You Have Voice Mail on the Phone Line? Why Should There Be Trouble? How Can You Avoid Possible Problems? Fax Tones and Handshake ECM (Error Correction Mode) 2 - 1 Assembly and Connections Packing List Make sure you have the following items: Standard Choosing a Location NO ! NO ! NO ! Assembly Attaching the Trays Connecting Paper Cassette #2 (Option for FAX-4100e and FAX-4750e) Manual Feed Slot Paper Acceptable Paper Paper Capacity of Paper Cassette Paper Specification for the Cassette Paper Type Paper Size Cut Sheet Loading Paper in Paper Cassette Page Connections Connecting the Machine Connecting an External Telephone Connecting an External TAD (Telephone Answering Device) Sequence Connections Page Special Line Considerations Roll Over Phone Lines Two-Line Phone System Converting Telephone Wall Outlets Installing Machine, External Two-Line TAD, and Two-Line Telephone Multi-Line Connections (PBX) If you are installing the machine to work with a PBX: Custom Features on Your Phone Line On-Screen Programming User-Friendly Programming Menu Mode 1.GENERAL SETUP 2.FAX 3.COPY 1.GENERAL SETUP 2.FAX 3.COPY 4.LAN Page 3 - 3 Menu Selection Table 3 - 4 Activate or deactivate the machine from a remote location. You can type in new codes. 3 - 5 3 - 6 3 - 7 You can check the percentage of drum life that remains available. You can print resident fonts to check and confirm font types. You can restore the printer back to the factory default settings. 3 - 8 ON-SCREEN PROGRAMMING Main Menu Submenu Menu Selections Options Descriptions Page Initial Setup Getting Started 5.CASSETTE #2 Setting Paper Size Turning on Cassette #2 (Option for FAX-4100e and FAX-4750e) Page Setting Station ID 3.STATION ID FAX: TEL: NOTICE Entering Text Inserting Spaces Special Characters and Symbols Making Corrections Repeating Letters Page Setting the Handset Volume 4.HANDSET Choosing the Handset Volume (For Volume Amplify) Setting Volume Amplify (For the Hearing-Impaired) Memory Storage Turning On Automatic Daylight Savings Time VOL AMPLIFY:ON? PERMANENT? Page Setup Receive Basic Receiving Operations Select Your Receive Mode Setting Ring Delay Setting F/T Ring Time (For FAX/TEL Mode Only) 1.RING DELAY 2.F/T RING TIME RING TIME:20 SEC SELECT <- -> & SET Easy Receive Printing a Reduced Incoming Document 5.AUTO REDUCTION 3.EASY RECEIVE Page Advanced Receiving Operations Operation from Extension Telephone or External Telephone For FAX/TEL Mode Only Changing Remote Codes FAX RECEIVE:*51 Page Turning Memory Security OFF Polling Setting Up Polling Receive 7.POLLING RX POLLING RX:OFF? Canceling a Scheduled Job 6.REMAINING JOBS 7.POLLING RX POLLING RX:OFF? ENTER FAX NO. PRESS FAX START Setup Send Before You Begin Using the ADF (Automatic Document Feeder) Sending Faxes with Multiple Settings Manual Transmission Automatic Transmission Manual and Automatic Fax Redial ACCEPTED OTHER SETTINGS? 1.YES 2.NO Real 6.REAL TIME TX if you want to select additional settings. The LCD returns to the Press menuORPress Page Basic Sending Operations Composing Electronic Cover Page Page Always Send Cover Page Using a Printed Cover Page 8.COVERPG SETUP COVERPAGE:OFF? COVERPAGE:ON? Advanced Sending Operations Page Setting Up Polling Transmit 7.POLLED TX POLLED TX:OFF? 1.DOC 2.MEMORY Auto Dial Numbers and Dialing Options Storing Numbers for Easy Dialing Storing One Touch Dial Numbers 1.ONE-TOUCH DIAL Storing Speed Dial Numbers Changing One Touch and Speed Dial Numbers 2.SPEED-DIAL SPEED-DIAL? # #OO5: Setting Up Groups for Broadcasting 3.SETUP GROUPS PRESS SPEED DIAL OR ONE-TOUCH KEY SETUP GROUP:GO G01:*005#009 Dialing Options Page Broadcasting Access Codes and Credit Card Numbers Pause Hold Redial Tone/Pulse (For Canada Only) Telephone Services Custom Features Distinctive Ring What Does Your Telephone Companys Distinctive Ring Do? What Does Brothers Distinctive Ring Do? Do You Have Voice Mail? Before You Choose the Ring Pattern to Register Very Important Registering the Distinctive Ring Pattern Caller ID Page Remote Fax Options Fax Forwarding/Paging Programming a Fax Forwarding Number 1.FAX FWD/PAGING FAX FORWARD? Programming Your Pager Number 1.FAX FWD/PAGING PAGING? PAG#: Setting Fax Storage Backup Print Setting (Not available for FAX-4100e) FAX STORAGE:OFF? SELECT & SET ERASE ALL FAX? 1.YES 2.NO 5.BACKUP PRINT BACKUP PRINT:ON? SELECT & SET Changing Remote Retrieval Access Code Remote Retrieval 9 - 5 Remote Commands Page Printing Reports Machine Settings and Activity Customizing the Transmission Verification Report Setting the Fax Activity Report Interval INTERVAL: OFF SELECT <- -> & SET Using the Reports Key 1.HELP LIST 2.AUTO DIAL 3.FAX ACTIVITY 4.TRANSMISSION 5.USER SETTINGS Making Copies Using Your Machine as a Copier Making a Single Copy Making Multiple Copies Out of Memory Message Temporary Copy Settings Copying Using Multiple Settings OUT OF MEMORY PRESS COPY OR <- -> FOR NEXT OPT. Using the Enlarge/Reduce Key Selecting a Fixed Ratio: Copy Contrast Using the Options Key OPT:PAPER TYPE OPT:SPECIAL OPT:# OF COPIES Page Paper Type Changing Default Copy Settings is default Copy Mode (Type of Original) Page Optional Accessories Memory Board (For FAX-4750e and FAX-5750e Only) Installing the Optional Memory Board Unplug the power cord before installing (or removing) the memory board Page Page Paper Cassette #2 (Option for FAX-4100e and FAX-4750e) Network (LAN) Board (Option for FAX-4750e) Troubleshooting and Routine Maintenance Troubleshooting Error Messages 13 - 2 Error Messages 13 - 3 Document Jam Paper Jam HOT! Page If You Are Having Difficulty with Your Machine Your s scanner may be dirty or the receiving partys print head may be dirty. Clean your scanner , and then make a copy to check if the problem was caused by your machine. Page Page See How to Turn Off AutoLoad, Page 14-2, in On-Line Documentation (Owners Manual) on the CD-ROM Page See Page Page Packing and Shipping the Machine Page Page Routine Maintenance Cleaning the Document Scanner Cleaning the Printer Cleaning the Drum Unit HOT! Replacing the Toner Cartridge Toner Empty Indicator HOT! Page Replacing the Drum Unit HOT! Checking the Drum Life REPLACE DRUM? 1.YES 2.NO 3.DRUM LIFE DRUM LIFE REMAINING:70% Important Information Laser Safety FDA Regulations Federal Communications Commission (FCC) Declaration of Conformity (For USA Only) Manufactured Important Industry Canada Compliance Statement (For Canada Only) Important Safety Instructions Page Trademarks Glossary Page Multi-Function Link Pro Suite software (Not available for FAX-4100e and FAX-4750e) Page S Specifications Product Description General Paper Paper Specifications for the Cassette Manual Feed Slot Fax 33600/31200/28800/26400/24000/19200/16800/14400/ 12000/9600/7200/4800/2400 Scanner (Not available for FAX-4100e. Option for FAX-4750e. Standard for 5750e.) Consumable Items Electrical and Environment Printer Output Tray Paper Capacity PRINTER S - 5 TrueType Fonts on CD-ROM 35 TrueType compatible soft-fonts for Windows (Available only for FAX-5750e.) Computer Requirements 64MB Parallel Interface Specifications DATA STROBE INPUT PRIME USB (Universal Serial Bus) Interface Specifications Resident Fonts (For FAX-5750e Only) Symbol Sets/Character Sets Page Index A B C D E F G J L M O P S T U V W R C CCESS A ETRIEVAL R EMOTE CHANGE ANSWER MODE EXIT REMOTE OPERATION C HECK R ECEIVING S R ETRIEVE A F C HANGE P AGING /FAX FORWARDING S R - 2 EQUIPMENT ATTACHMENT LIMITATIONS (For Canada Only) Visit us on the World Wide Web http://www.brother.com