Brother MFC-8660DN a, b, c, d

Troubleshooting and routine maintenance

127

Cleaning the drum unit C

aTake out the drum unit and toner

cartridge assembly, and then take out

the toner cartridge from the drum unit.

bPut the print sample in fr ont of the drum

unit, and find the exact position of the

poor print.

cTurn the white gear on the drum as you

check the surface of the OPC drum (1).

dWhen you find the substance on the

drum surface that matches the print

sample, gently dab the surface of the

OPC drum with a cotton swab that is

lightly dampened with isopropyl alcohol.

CAUTION

The OPC drum is photosensitive so do not

touch it with your fingers.

Do not use a scrubbing or wiping motion

because this might damage the drum.

DO NOT clean the surface of the OPC

drum with a sharp object, such as a ball-

point pen, because this might cause

permanent damage to the drum unit.

Contents

Main If you need to call Customer Serv ice http://www.brother.com/registration Brother numbers Register your product http://www.brother.com/registration FAQs (frequently asked que stions) http://solutions.brother.com Ordering accessories and supplies http://www.brothermall.com Notice - Disclaimer of Warranties (USA and Canada) Compilation and Publication Notice Page Brother One Year Limited Warranty and Replacement Service (USA only) BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE LIMITED WARRANTY (Canada only) Table of Contents Section I General 1 General information 2 Loading documents and paper 3 General setup Section II F ax 5 Sending a fax 6 Receiving a fax 7 Phone services and external devices 8 Dialing and storing numbers 9 Remote fax options 10 Printing reports 11 Polling Section III Copy 12 Making copies Section IV Software 13 Software and Network features Section V Appendixes A Safety and Legal BOptions C Troubleshooting and routin e maintenance D Menu and Features E Specifications F Glossary GIndex Section I General Using the documentation Symbols and conventions used in the documentatio n Accessing the complete Users Guide Viewing documentation General information c d e How to find Scanning instructions Software User's Guide: PaperPort User's Guide: 1 a b c d e How to find Scanning instructions Accessing Brother Support (For Windows)1 Control panel overview MFC-8460N, MFC-8660DN, MFC-8860DN and MFC-8870DW have similar control keys. 91011 12 3 34 5 987 Page Status LED indications The LED indications shown in the table below are used in the illustrations in this chapter. When the power switch is off or the machine is in Sleep mode, the LED is off. Loading documents Using the ADF a b c Loading documents and paper Using the scanner glass a b c Acceptable paper and other media Recommended media Handling and using media Paper capacity of the paper tray Loading paper and other media Loading paper a b c a b c Loading Envelopes Printable Area Printable Area for copies Printable Area when printing from a computer General setup Mode timer a b Paper settings a b Tray use in Copy mode a b Tray use in Fax mode a b Tray use in Print mode a Volume Settings Ring volume a b Beeper volume Automatic daylight savings time a b Ecology features Toner save LCD Contrast a b Security features Security Setting Lock Setting up the password b b c Turning Setting Lock off b Secure Function Lock Setting the password for the administrator c Setting up the Public user b c d e Setting up restrict ed users b c i d e b c Turning Secure Function Lock off b c Switching Users a b c Section II Fax Sending a fax Entering fax mode Sending a single-sided fax from the ADF b c Sending a 2-sided fax from the ADF (MFC-8860DN and MFC-8870DW only) b c e f g b c Canceling a fax in progre ss Broadcasting c d e Canceling a Broadcast in progress Additional sending operations Sending faxes using mult iple settings b Electronic cover page Composing your own comments c d e f Send a cover page for all faxes c d Contrast c d Changing fax resolution To change the fax resolution for the next fax 5 c To change the default fax resolution b c Dual access Real time transmission Sending in real time for all faxes b c Sending in real time for the next fax only b c Overseas mode d Delayed faxing c d Delayed batch transmission b Checking and canceling waiting jobs a b c Sending a fax manually Manual transmission d e Sending a fax at the end of a conversation a b c Out of Memory message Receiving a fax To set a receive mode follow the instructions below. a b 01.Receive Mode Fax/Tel Using Receive Modes Fax Only Fax/Tel Manual External TAD Receive Mode settings Ring Delay b c F/T Ring Time b c Setting the Print Densi ty b c Additional receiving operations Printing a reduced incoming fax b c Duplex (2-sided) printi ng for Fax mode (MFC-8860DN and MFC-8870DW only) b c b Receiving a fax at the end of a conversation a b c Printing a fax from the memory a Phone line services Phone services and external devices Before you choose the ring pattern to register Registering the Distinctive Ring pattern Very important! a b c d e f Turning off Distinctive Ring a b Caller ID Viewing Caller ID List a b c d Printing Caller ID List a b d Connecting an external TAD (telephone answering device) Connections a b c a b c Special line considerations Roll over phone lines Two-line phone system Multi-line connections (PBX) External and extension phones Operation from extension telephones If you answer a call and no one is on the line: a For Fax/Tel mode only b c d e Dialing and storing nu mbers How to Dial Manual dialing One-Touch dialing Speed-Dialing a b c LDAP Search (MFC-8860DN and MFC-8870DW only) Fax redial Storing numbers Storing a pause Storing One-Touch dial numbers MFC-8460N and MFC-8660DN: a a b c e f a b c e MFC-8860DN and MFC-8870DW: a b c e f g h Changing One-Touch and Speed-Dial numbers a a b c d e i j Dialing access codes and credit card numbers Pause Tone or Pulse (For Canada only) Remote fax options Fax Forwarding b c d e Paging b c d Fax Storage b PC Fax Receive b c d Changing Remote Fax Options Turning off Remote Fax Options b Remote Retrieval Setting a remote access code a b Using your Remote Access Code a b c d e a b c d e Remote fax commands Printing reports 10 Fax reports Transmission verification report a Reports How to print a report a b Polling 11 Polling receive b c Polled transmit Setup for polled transmit c d Page How to copy Entering copy mode Making a single copy Making multiple copies Making copies Contrast:- + Quality :Auto Enlg/Red:100% Tray :MP>T1 Press ab or Start Copy options Changing copy quality a c d a b c d Enlarging or reducing the image copied a c d e g Making N in 1 copies or a poster (page layout) Important a c g h i If you are copying from the ADF: If you are copying from the scanner glass: Duplex (2-sided) copying (MFC-8860DN and MFC-8870DW only) Duplex Copy a c d e f a c d e f Page Tray Select a c d Out of Memory message Page Software and Network features Section V Appendixes A Choosing a location Safety and Legal To use the machine safely Page Page Important Information Standard telephone and FCC Notic es Page Important Importantabout the interface cable Industry Canada Compliance St atement (Canada only) Disconnect device LAN connection International ENERGY STAR Compliance Statement A Laser safety FDA regulations Important safety instructio ns Trademarks B Options Options Optional Paper Tray (LT-5300) Memory Board DIMM types Installing extra memory a b c d e C Troubleshooting If you are having difficulty with your machine Troubleshooting and routine maintenance Printing or Receiving Faxes Phone Line or Connections Sending Faxes Handling Incoming Calls Menu Access Copy Quality Difficulties Printing Difficulties Handling Incoming Calls (Continued) Scanning Difficulties Software Difficulties Printing Difficulties (Continued) Paper Handling Difficulties Print Quality Difficulties Software Difficulties (Continue d) Network Difficulties Print Quality Difficulties (Continued) Improving the print quality Page Page a b c d Page Setting Dial Tone Detection a b Phone line interf erence a b Error messages Page Page Page Checking if the machine has faxes in its memory a b Sending faxes to another fa x machine a b Sending faxes to your PC a b c d Page Document is jammed at the output tray a b Document is jammed in the duplex slot (MFC-8860DN and MFC-8870DW only) a b Paper jams Paper is jammed inside the machine a b c d e f g Page Page c d f e Routine maintenance Cleaning the outside of the machine Page Cleaning the scanner glas s b c Cleaning the laser scanner window a b c d e f Cleaning the corona wire a b c e d a b c d Replacing the toner cartridge (TN-550/TN-580) Replacing the toner cartridge b Page Replacing the drum un it (DR-520) c d e f g Replacing periodic maintenance parts Packing and shipping the machine b c d Machine Information Checking the serial number a b Checking the page counters a b D Menu keys On-screen programming Menu table a b c a b c d e Menu Table The factory settings are shown in Bold with an asterisk. Choose & OK Choos e & OK to accept to exit Page Page Page Page Page Page Page Page Page Page Page Page Page Page Entering Text Page E General Specifications Print media Fax Copy Scan Print Interfaces Computer requirements Page Ethernet wired network (MFC-8460N, MFC-8660DN and MFC-8860DN only) Ethernet wireless network (MFC-8870DW only) Authentication and encryp tion for wireless users only Authentication method Encryption methods Network key F Glossary Page Page Page G Index A B C E F G H J L M N O P Q R S T V W Page Visit us on the World Wide Web http://www.brother.com