Contact Information (For USA Only)

Service Center Locations

If you need a local service center, please call 1-800-284-HELP (4357)

to locate the authorized service center closest to you. Note: Be sure to call the Service Center before your visit.

Service centers do not provide operational assistance. See “Operational Assistance”.

Operational Assistance

For technical and operational assistance you may call Brother Customer Service at:

Voice 1-877-4-PTouch, or Fax 1-901-379-1210

Assistance on the Internet

For product information and downloading the latest drivers: http://www.brother.com For purchasing accessories and certain Brother products: http://www.brothermall.com

Accessories and Supplies

To order Brother accessories or supplies by Visa, MasterCard, Discover or American Express, you may call toll tree 1-888-879-3232, or complete the order form in your user’s guide and fax both sides of the form to 1-800-947-1445.

For purchasing accessories on the Internet: http://www.brothermall.com

To order by mail or pay by check, please complete the accessory order form and mail it along

with payment to:

Brother International Corporation

Attn: Consumer Accessory Division

P.O. Box 341332

Bartlett, TN 38184-1332

Fax-Back System

Brother Customer Service has installed an easy-to-use Fax-Back System so you can get

instant answers to common technical questions and product information for all Brother products.

This system is available 24 hours a day, 7 days a week. You can use the system to send the

information to any fax machine, not just the one you are calling from.

Please call 1-800-521-2846 and follow the voice prompts to receive faxed instructions on how

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to use the system and an index of Fax-Back subjects.