A Troubleshooting

This chapter explains how to resolve typical problems you may encounter when using Google Cloud Print with your Brother machine. If, after reading this chapter, you are unable to resolve your problem, visit the Brother Solutions Center at: http://solutions.brother.com/.

If you are having difficulty with your machine

A

Difficulty

Suggestions

My Brother machine is not displayed in the printer list.

Make sure your machine is turned on.

 

 

 

Use Web Based Management to confirm that Google

 

Cloud Print is enabled and your machine is registered with

 

Google Cloud Print (see How to register your machine

 

with Google Cloud Print on page 4).

 

 

I cannot print.

Make sure your machine is turned on.

 

 

 

Confirm your network settings (see Network settings

 

on page 2).

 

 

 

Certain files may not be able to be printed, or may not

 

appear exactly as they are displayed.

 

 

I received the error message:

Make sure your machine is connected to a network with

Unable to connect to Google. Please check your net

Internet access.

work settings.

 

I received the error message:

Verify that the date and time are set correctly on your

Please set the date and time.

machine (for more information, see your machine’s

 

Quick Setup Guide).

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