Quick Start Guide
Offices worldwide
The services described in this publication are subject to availability and made be
modified from time to time. Services and equipment are supplied subject to British
Telecommunication’s plc’s respective standard conditions of contract. Nothing in
this publication forms any part of a contract.
© British Telecommunications plc 2007.
Registered Office: 81 Newgate Street, London EC1A 7AJ.
Registered in England No. 1800000.
Designed and produced by The Art & Design Partnership Ltd.
Printed in China / Issue 1 / ADP11-07
Caller Display and the calls list
You must subscribe to a Caller Display service for this feature to work. Your network provider
may charge you for this service.
Caller Display lets you see the number of the person calling you before you answer the phone.
The calls list holds details of your last 40 callers, including the phone number, date and time
of the call. If a number matches a stored directory entry, the caller’s name is displayed instead.
When you have new missed calls the icon will be displayed on the handset.
View and dial from the calls list
1. From standby, press to open the calls list. Press or to scroll through the entries.
From within the calls list:
Press repeatedly to view details of the call: caller’s number, time and date.
Press to dial the entry displayed.
Press to access further options such as delete numbers from the list or copy
numbers to the phonebook.
Call Waiting
You must subscribe to a Call Waiting service for this feature to work. Your network provider
may charge you for this service.
With Call Waiting, during a call, if another caller is trying to reach you, you will hear a
soft beep every 5 seconds. Instead of the engaged tone, the second caller will hear an
announcement to hold as you are aware that they are waiting.
If you have also subscribed to a Caller Display service, the caller’s number (or name if stored
in the phonebook) will be shown on the display for 20 seconds, after this time the display
will return to your first caller’s details.
To speak to the second caller
1. Press to answer the second call and put your current caller on hold. Press to
switch between both callers.
Or, press to end the current call. The handset will then ring. Press to connect to
the waiting caller.
Other functions
Your BT Graphite 1100 has a number of other features, including: switching your handset
on and off, switching the keypad lock on and off and paging the handset so you can locate
it or alert a handset user that they are wanted.
If you have bought a multiple pack and therefore have more than one handset registered
to your base, you can: make internal calls, transfer an external call from one handset to
another, hold a conference call and make an internal call between two handsets while a
third is on an external call.
For a full explanation of features and instructions, please see the main
user guide online at www.bt.com/help/userguides
For information on safety instructions,
cleaning, technical information or
connecting to a switchboard, please refer to
the ‘General Information’ section in the full
user guide at www.bt.com/help/userguides
Guarantee
Your BT Graphite 1100 is guaranteed for a period of
12 months from the date of purchase.
Subject to the terms listed below, the guarantee
will provide for the repair of, or at BT’s or its agent’s
discretion the option to replace the BT Graphite
1100, or any component thereof, (other than
batteries), which is identified as faulty or below
standard, or as a result of inferior workmanship or
materials. Products over 28 days old from the date
of purchase may be replaced with a refurbished or
repaired product.
The conditions of this guarantee are:
• The guarantee shall only apply to defects that
occur within the 12 month guarantee period.
• Proof of purchase is required.
• The equipment is returned to BT or its agent
as instructed.
This guarantee does not cover any faults or defects
caused by accidents, misuse, fair wear and tear,
neglect, tampering with the equipment, or any
attempt at adjustment or repair other than through
approved agents.
This guarantee does not affect your statutory rights.
For further information within and outside the 12
month guarantee, please refer to the full user guide
at www.bt.com/help/userguides
Product disposal instructions
The symbol shown here and on the product means
that the product is classed as Electrical or Electronic
Equipment and should not be disposed with other
household or commercial waste at the end of its
working life.
The Waste of Electrical and Electronic Equipment
(WEEE) Directive (2002/96/EC) has been put in
place to recycle products using best available
recovery and recycling techniques to minimise the
impact on the environment, treat any hazardous
substances and avoid the increasing landfill.
Product disposal instructions for residential users
When you have no further use for it, please remove
any batteries and dispose of them and the product
as per your local authority’s recycling processes. For
more information please contact your local authority
or the retailer where the product was purchased.
Product disposal instructions for business users
Business users should contact their suppliers and
check the terms and conditions of the purchase
contract and ensure that this product is not mixed
with other commercial waste for disposal.
R&TTE Directive & Declaration
of Conformity
This product is intended for use within the UK for
connection to the public telephone network and
compatible switchboards.
This equipment complies with the essential
requirements for the Radio Equipment and
Telecommunications Terminal Equipment Directive
(1999/5/EC).

General information

A full user guide can be downloaded in PDF format
from www.bt.com/help/userguides
Please consider the environment before printing.

BT Graphite 1100

Troubleshooting

Most problems are caused by something very simple and can be fixed with a few simple checks:
• Make sure both the mains power adaptor cable and telephone line cord are plugged into
the correct sockets and plugged in at the wall.
• Make sure you use all the cables and batteries that came in the box, not those from a
previous product.
• If you experience poor speech quality or interference, make sure the product is not
located too close to other electrical appliances. This can also help improve the handset
range from the base.
• Make sure you charge the batteries for at least 24 hours before first use to ensure
maximum battery performance. The charge capacity of the batteries will decrease
over time.
Using your BT Graphite 1100 on a broadband Internet enabled line?
Remember to plug the phone into the wall socket via an ADSL microfilter if you have
broadband Internet on your phone line, otherwise you may have problems with this
product and your broadband service. Additional BT ADSL microfilters can be purchased
from www.shop.bt.com
This guide can
be recycled.