BT Freestyle 70 manual Help and advice, Handset does not ring, a light shows on the handset

Help and advice

If you have any problems using your Freestyle 70, this section will give you the most common, easy-to-follow solutions.

Telephone problems Possible cause Solution

•No dialling tone.

•Telephone will not dial out.

•Telephone cannot receive calls.

•Beeps six times and drops calls.

Telephone not connected to	Replace the handset on the base
telephone line.	unit for 10 seconds and try again.
	If this does not work, disconnect the
	handset battery from the handset
	for 10 minutes.
	Plug the telephone into the
	telephone line.
Mains disconnected	Connect the mains power supply.
Handset battery is discharged.	Place the handset on the base unit
	and recharge it for 24 hours
	ensuring the CHARGING light is on.

•You have a dialling tone but the telephone will not dial out.

You may be trying to use tone	See page 11 to switch from tone
dialling on a pulse dialling exchange.	to pulse dialling
You are connected to a	Use the switchboard/PBX
switchboard/PBX and are	access code.
not dialling the access code.

• Handset does not ring.	Handset battery is discharged.	Place the handset on the base unit
• No lights on handset.		and recharge it for 24 hours.

•Handset does not ring, a light shows on the handset.

The handset ringer may be set to OFF.

Check the REN (see page 14). If you connect too many telephones or devices to your line they may not all operate correctly.

If your telephone is connected to an extension socket, it may have been connected incorrectly.

Increase the handset ringer volume.

If the REN exceeds 4 disconnect one or more telephones or devices.

Check with your telephone engineer that the extension socket has been installed correctly.

12