BUNN®
TM
Brewer and Airpot Cleaning
Daily
•Rinse brew basket and airpot with hot water after each brew cycle.
•Wipe around spray head of brewer daily. Do not use soap or abrasives.
•Wipe exterior of brewer daily. Do not use abrasives.
Brewed Tea Hold-Time Standard
24 hours — Refrigerated
12 hours — Not Refrigerated
Brewer & Server Troubleshooting Guide
PROBLEM | POSSIBLE CAUSE |
| SOLUTION |
| Power switch off |
| Turn on power switch |
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Brew cycle will not start |
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No power to brewer |
| Make sure unit is plugged in | |
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| No water to brewer |
| Make sure |
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| Improper dose |
| Make sure you are using recommended dosage |
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Weak tea |
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| Do not start brew until ready light is on |
Ice added to server |
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| Allow customers to pour freshly brewed Iced | |
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| Tea into a cup of ice to insure quality |
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| Improper dose |
| Make sure correct dosage is used |
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Strong tea / Tastes old | Servers are not clean inside |
| Always start with a clean server |
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| Too much water added during dilution |
| There should be roughly 72 oz. of extracted tea |
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| before cold water is added to make 3 gallons | |
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| Cold cycle not allowed to finish |
| Ensure that the brewer is allowed to complete |
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| its final cold water infusion | |
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| If cloudy tea persists after cold water cycle, |
| Hard water |
| have water hardness checked. A softener may be |
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| needed (at acct cost) to allow proper tea extraction |
Tea is cloudy |
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Ice added to tea before serving |
| Do not add ice before serving | |
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| Hot water hooked to machine |
| Check to make sure that a cold water line is |
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| attached to machine | |
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| Water filter needs changing |
| Check water filter date and make sure it has been |
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| changed in the last 6 months. If not, change | |
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| Plugged water filter |
| Change water filter |
Short potting |
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Not using a dedicated water line |
| Hook up to a dedicated water line, a water line | |
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| not shared with other equipment | |
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Note — Ordering, changing and cost of water filtration is the customers responsibility.
To order water filters go to http://starbucksfs.com/ContactUs/Equipment/Order_Filter
For directions on how to change filters go to http://starbucksfs.com/Support/Equipment/Water_Filtration Or contact your Starbucks rep who can direct you to the right place to get the right water filter.
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