Investigating malfunctions
What might be the cause of…
Defects you can remedy yourself
MALFUNCTION |
| CAUSE |
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| REMEDY | |||
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1. | Does not work on any |
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Plug not in socket. | ||||||||
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| Plug it in. | |||||
programme |
| Not switched on. |
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| Switch on. |
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| Power failure. |
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| Check. |
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| Fuse blown. |
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| Check. |
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| Door open. |
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| Close door. |
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2. | Does not fill with water |
| See cause 1. |
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| Check. |
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| Tap turned off. |
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| Turn on tap. |
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| Programme selector not correctly |
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| Position programme selector |
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| positioned. |
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| correctly. |
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3. Water does not drain |
| Kink in discharge hose. |
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| Straighten discharge hose. |
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away |
| Foreign bodies in filter |
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| Examine filter (see pages |
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4. | Water on floor around |
| Leaking gasket between tap and water |
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| Replace gasket and tighten hose |
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the washing machine |
| inlet hose. |
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| and tap well. |
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5. | Does not spin |
| Water has not yet drained away. |
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| Wait a few minutes for machine to |
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| "No spin" selected (certain models |
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| empty. |
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| only). |
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| Reset button or turn "no spin" knob. |
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6. | Machine vibrates a lot |
| Washing machine not completely level. |
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| Adjust the special adjustable feet. |
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during spin |
| Transit brackets not removed yet. |
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| Remove transit brackets. |
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| Load not distributed evenly. |
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| Rearrange the laundry evenly. |
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7. | Door will not open |
| Two minutes have not elapsed since |
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| Wait two minutes. |
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| the programme finished. |
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Please note:
It is normal for the programme selector dial to move only from one stage of washing programme to another and not show any movement
An electronic device is controlling the exact movement of the timer.
Note:
The use of
-waste water from rinsing may be cloudier because of the presence of zeolites held in suspension, without the rinse performance being adversely affected;
-presence of white powder (zeolites) on laundry after washing, which is not absorbed by the fabric and does not alter the colour of the fabric.
-The presence of foam in the final rinsing water is not necessarily an indication of poor rinsing.
-Anionic surfactants used in washing detergent formulae often prove to be difficult to
remove from the laundry itself and, even in small quantities, can still cause considerable foam production.
-Carrying out more rinse cycles does not serve any purpose in such cases.
CUSTOMER SERVICE AND GUARANTEE
Your new appliance is fully guaranteed by the manufacturer for 12 months against electrical/mechanical breakdown excluding:
A.Any faults which occur due to bad installation or misuse of the machine.
B.Any faults which occur due to repair of, or interference with, the machine by any person not authorised by the manufacturer to carry out service.
C.Any faults which arise from parts fitted to the machine which are not the manufacturers original parts.
D.Any faults arising from
E.Any faults arising from operation at an incorrect voltage.
F.Any faults arising from incorrect operation of the machine.
The guarantee applies to Gt. Britain and Northern Ireland only, and is an addition to your statutory rights.
After Sales Service
If, having investigated the possible malfunctions on the chart on the previous page, you believe the appliance is not working correctly, please call our After Sales Service dept. on telephone number 08705 990011
The machine makes a different noise when spinning! This is because it has a manifold motor for better performance.
Only a small level of water can be seen in the drum! This is because new machines do not use much water, yet achieve the same standard of washing and rinsing.
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