Paper Does Not Feed Properly or Paper Jams 138
Troubleshooting
Paper Does Not Feed Properly■Confirm the paper conditions.
• The paper is not too thick (less than 105g/m2 / 28 lb).
• The number of sheets loaded does not exceed the recommended level.
• The paper is not creased, curled or wrinkled.
➡
Compatible Media Types
■Ensure that the left edge of the paper just touches the paper guide.
■When printing envelopes, refer to "Envelopes" in "Printing Media," and prepare
the envelopes before printing.
Once you have prepared the envelopes, load them in the printer in landscape orientation.
If the envelopes are placed in portrait orientation, they may not feed properly.
■When using transparencies, load one sheet of plain paper in the printer first, and
then place the transparencies on top of it.
The last transparency may not feed properly unless there is a sheet of plain paper
beneath it.