Error Messages

If any error occurs during printing, a message is displayed on the LCD monitor of the printer. If a problem occurs while the printer is connected to the camera, the camera’s LCD monitor may display an error message.

No paper/ink

Check that the cartridge is correctly installed.

Change the cartridge to a new one.

If paper is not feeding correctly, remove the cartridge, and manually remove any paper remaining in the printer.

Paper jam!

Press to eject the paper. If the paper is not ejected, turn the power off and turn it on again. If the printer fails to eject the paper, contact a Canon Customer Support center for assistance.

Ink Error

Remove the cartridge from the printer, take up the slack in the ink sheet, and then reload the cartridge. If the cartridge is stuck in the printer, contact a Canon Customer Support center for assistance.

Cannot print! / ould not print XX images

The following images cannot be printed.

An image with a data size that is too big. Images larger than 8000 × 8000 pixels cannot be printed

An image that is corrupted

An image other than JPEG

When you wish to print an image with the printer connected to the camera, check if the size of the image matches the recording pixels of the image in the camera. If the size is not appropriate, resize the image and convert it as necessary to a JPEG image that the camera can display.

Limit the size of image files to less than 8000 × 8000 pixels.

This printer supports image data conforming to the Design rule for Camera File system.

No Image.

Check whether there are images recorded on the memory card. Also check if there are images added to Favorites, saved for Reprint or in the Print History.

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