Error Messages

If an error occurs while printing is in progress, an error message appears on the screen of your computer.

This section contains a list of error messages as well as the information on how to troubleshoot them.

• If the error does not go away after you have tried the recommended solutions, consult your nearest Canon Customer Support Help Desk.

Use the information in this section in conjunction with the Printer User Guide.

Errors where printing can resume

If any of the following messages appear, printing can still resume. After using the recommended solution to clear the error, printing restarts automatically.

Printer error

Ink cassette is empty.

To resume printing, insert a new ink cassette.

Cause : There is no more ink in the ink cassette.

Correction : Replace the ink cassette with a new one.

Printer error

No ink cassette installed in printer.

To enable printing, insert an ink cassette.

Cause : The ink cassette is not inserted into the printer.

Correction : Insert the ink cassette into the printer.

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