Troubleshooting Guide

Display & Operation Problems

The LCD monitor does not display a clear image.

If dust is adhering to the LCD monitor, wipe its surface with a lens cloth or soft cloth.

In low or high temperatures, the LCD monitor display may seem slow or might look black. It will return to normal at room temperature.

Few tabs and options are displayed on the menu screen.

In the fully-automatic modes (1/C), some tabs and options are not displayed. Set the shooting mode to <d/s/f/a/F> (p.40).

Part of the image blinks in black.

The [4Highlight alert] option is set to [Enable] (p.145).

A red box is displayed on the image.

The [4AF point disp.] option is set to [Enable] (p.145).

The image cannot be erased.

If the image has been erase-protected, it cannot be erased (p.159).

The file name’s first character is an underscore (“_MG_”).

Set the color space to sRGB. If Adobe RGB is set, the first character will be an underscore (p.76).

The file numbering does not start from 0001.

If you use a card which already has images recorded, the file numbering might start from the last image in the card (p.74).

The shooting date and time displayed is incorrect.

The correct date and time has not been set (p.42).

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